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Update: It looks like United’s corrected whatever “bug” was letting us see the old site. Your mileage may vary.

Earlier this month, United launched a brand new website. The new design has actually been available for several weeks, in beta mode, but I stopped using it right away because functionality was limited and it was full of bugs. And United being United, the new site’s issues still haven’t been corrected — yes, for whatever reason, United decided to replace its working website with one that’s known to have some serious issues. But (for now) there’s a way to get the old site back.

United’s crappy new website.

Sure, the new website looks nice, but the award calendar is inaccurate; you can’t see as many results; it’s slower to load; and, roughly half the time, it won’t load at all. All really, really bad things.

To load the old site, simply open an "Incognito Window" in Chrome.
To load the old site, simply open an “Incognito Window” in Chrome.

Fortunately, it’s really easy to get the old website to load instead. All you need to do is launch Chrome and open a “New Incognito Window.” This essentially opens a new browser session with additional privacy features enabled.

United’s (much more functional) old website.

Once you have an Incognito Window opened, simply type “” and the old site will load right away. If you want to return to the new site, all you need to do is open a new browser window without selecting Incognito mode. That’s it!

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