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When it comes to my airline loyalty, I’m currently most loyal to American, thanks to my American Executive Platinum status that I’ve earned. One piece of advice that I learned this week is that if you can’t find saver award space on American, you can always call and ask and I did that successfully yesterday.

Next week, I need to fly Sao Paolo to San Francisco and they only had first class saver availability from Sao Paolo to Los Angeles, so instead of paying a huge amount more in miles for the simple Los Angeles to San Francisco flight, I waited a while and set ExpertFlyer alerts, yet no award availability opened up. So instead, I called and simply asked.

Searching on ExpertFlyer from GRU-LAX-SFO, yielded no mileage save availability.
Searching on ExpertFlyer from GRU-LAX-SFO, yielded no mileage saver availability.

The American Executive Platinum representative put in a request with management and told me to wait a couple of minutes. She never heard back, so instead, she told me she would put in a formal request and to callback at the end of the day. I actually forgot to call back in, however by last night they had actually gave me two first class seats.

There were only two seats left for sale on that flight. For free, basically. No additional miles. I assume maybe a couple more dollars in taxes but the bottom line is that it never hurts to ask.

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Granted, I’m Executive Platinum, but I think, if you’re ever in a situation instead of spending what I would have had to spend – almost $700 to book those flights, I got them for free by simply asking.

Yes, I could have potentially switched airlines and flew Delta Shuttle, but to fly from Brazil to switch to another carrier to fly to San Francisco to switch to Singapore Airlines would have been too much so in the end I got what I wanted for no additional miles and no additional money.

Have you ever had success with American Airlines opening up saver award space? Feel free to comment below!

The Platinum Card® from American Express

The American Express Platinum card has some of the best perks out there: cardholders enjoy the best domestic lounge access (Delta SkyClubs, Centurion Lounges, and Priority Pass), a $200 annual airline fee credit as well as up to $200 in Uber credits, and mid-tier elite status at SPG, Marriott, and Hilton. Combined with the 60,000 point welcome offer -- worth $1,140 based on TPG's valuations -- this card is a no-brainer for frequent travelers. Here are 5 reasons you should consider this card, as well as how you can figure out if the $550 annual fee makes sense for you.

Apply Now
More Things to Know
  • Earn 60,000 Membership Rewards® points after you use your new Card to make $5,000 in purchases in your first 3 months.
  • Enjoy Uber VIP status and free rides in the U.S. up to $15 each month, plus a bonus $20 in December. That can be up to $200 in annual Uber savings.
  • 5X Membership Rewards® points on flights booked directly with airlines or with American Express Travel.
  • 5X Membership Rewards points on prepaid hotels booked on amextravel.com.
  • Enjoy access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world.
  • Receive complimentary benefits with an average total value of $550 with Fine Hotels & Resorts. Learn More.
  • $200 Airline Fee Credit, up to $200 per calendar year in baggage fees and more at one qualifying airline.
  • Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Enrollment required.
  • $550 annual fee.
  • Terms Apply.
  • See Rates & Fees
Intro APR on Purchases
N/A
Regular APR
N/A
Annual Fee
$550
Balance Transfer Fee
See Terms
Recommended Credit
Excellent/Good
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.