Confirmed: American/US Airways Merging Programs on March 28
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American Airlines just confirmed that US Airways Dividend Miles and American Airlines AAdvantage accounts will be combined starting on Saturday, March 28, 2015. All Dividend Miles balances, Preferred-qualifying activity, and million mile balances will be merged into a new or existing AAdvantage account, depending whether you already have one.
How The Process Will Work
American Airlines will start by converting US Airways Dividend Miles accounts to American Airlines AAdvantage accounts for those who currently only have a US Airways account. American will then merge accounts of US Airways Preferred members, followed by general members who have both US Airways and AAdvantage accounts already. Note that this process could take several days, so if your account isn’t converted on the first day, don’t worry, it will be soon.
American Airlines will transfer current Dividend Miles award mileage balances, Preferred-qualifying activity, and million mile balances into a new AAdvantage account along with your current Preferred status. Once that process is complete, members will get an email with their new account number.
US Airways Chairman’s Preferred Members
If you’re currently a US Airways Chairman’s Preferred member, you’ll want to redeem any upgrades you have in your account by March 25 at 11:59 pm CT. After that, you’ll be unable to use your upgrade certificates until you’re switched over to American AAdvantage Executive Platinum status. Once that happens, you’ll be given 8 Systemwide upgrades for use on American flights.
US Airways Dividend Miles MasterCard cardholders:
As I’ve explained before, if you’re currently a US Airways Premier World MasterCard cardholder, your card will soon be replaced with new AAdvantage Aviator MasterCard. These will be issued by Barclaycard, but note that you must be grandfathered in, as Barclays will be unable to accept new customers after the merger.
Any merger of this size is bound to hit a few snags, so my advice after speaking with AAdvantage Program President Suzanne Rubin is to stay calm if your account isn’t merged on Saturday, since the process can take several days.
If you’re anxious about it and want to take protective measures, you could take screenshots of both your American AAdvantage account and US Airways Dividend Miles account just to have a record, though I really think this isn’t necessary.
As a reminder, March 25th is your last day to book US Airways awards using the current US Airways award chart. Check out this post for some suggestions to help ease that process, since phone lines are bound to be jammed up with Dividend Miles members trying to squeeze in one more redemption. If you do book before then and want to make a change at a later time, the change would fall under the American Airlines award charts, meaning there may be an increase in miles.
Feel free to comment below with any questions you may have about the transition.