Etihad To Honor Cheap Mistake Fares to Abu Dhabi and Beyond
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On Christmas morning, we posted the about the Amazing Etihad Fares- JFK- Abu Dhabi from $187 roundtrip that the airline was offering as part of a mistake fare. Some of the best deals included flights from New York (JFK) to Abu Dhabi for $187 roundtrip, New York (JFK)- Hong Kong for $272 roundtrip, New York (JFK)- Johannesburg for $275, New York (JFK)– Seychelles for $566 roundtrip.
With every mistake fare, there is always the question on whether the airline will go ahead and honor the tickets. While, it turns out there is GREAT news for those who got in on this deal, as Etihad will be honoring all the tickets that were purchased.
Per this Forbes article,“A system filing issue caused ticket prices for a promotion in the USA to be temporarily listed incorrectly,” said Etihad spokeswoman Katie Connell on Sunday. “The issue has since been rectified. Etihad Airways will honor these fares.”
“But the DOT is reconsidering that requirement because of the existence of all the websites and bloggers who, in the words of travel writer Joe Brancatelli, “live and die for this stuff.” If an airline makes a mistake, it can become known extremely rapidly to tens of thousands of people.”
I applaud Etihad for responding quickly and for honoring the purchased tickets. One reason Etihad probably decided to honor these is because the DOT requires an airline to honor a purchased airfare, whether it was a mistake fare or not, so it seems like they might not have had much of a choice in this matter since these were actually airfares and not just fees or taxes on tickets.
Congratulations to all who managed to snag one of these fares – once you fly, tell us about your experience and where you travel. Do you feel any that Etihad should be required to honor these fares?