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Yesterday we reported on a glitch with United’s ticket booking engine that resulted in people being able to book flights around the US and to Hawaii for almost free – all they had to pay were the taxes. While I didn’t actually expect these fares to be honored based on United’s past behavior in similar circumstances, the airline just announced on Twitter that they would in fact be honoring the tickets sold during the 15-minute window where these $0 fares were being offered.

United TweetPer the Tweet, United officially announced that, “We’ve reviewed the error that occurred yesterday and decided that, based on these specific circumstances, we will honor the tickets.”

Kudos to United for coming to this decision. I would have expected them to cancel the tickets altogether, or at least compromise with customers who managed to reserve the $0 fares, but I’m glad they’re actually going to let them fly the itineraries they booked. It’s a customer-friendly move when those seem to be becoming more and more rare these days.

Congratulations to all who managed to snag one of these fares – once you fly, tell us about your experience and where you fly.

United℠ Explorer Card

The United Explorer card recently got some enhancements like 2 miles per dollar spent at restaurants and on hotel stays and a Global Entry or TSA Pre-Check Fee credit (up to $100). The $95 annual fee is waived for the first year.
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More Things to Know
  • 40,000 bonus miles after you spend $2,000 on purchases in the first 3 months your account is open
  • $0 introductory annual fee for the first year, then $95.
  • Earn 2 miles per $1 spent at restaurants and on hotel stays
  • Up to $100 Global Entry or TSA Pre✓® Fee Credit
  • 25% back on United inflight purchases
  • Check your first bag for free (a savings of up to $120 per roundtrip) when you use your Card to purchase your ticket
  • Enjoy priority boarding privileges and visit the United Club℠ with 2 one-time passes each year for your anniversary
  • Earn 2 miles per $1 spent on purchases from United, and 1 mile per $1 spent on all other purchases
Intro APR on Purchases
N/A
Regular APR
18.49% - 25.49% (Variable)
Annual Fee
$0 Intro for First Year, then $95
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit
Excellent Credit

The Points Guy Brian Kelly is the CEO of The Points Guy. Need I say more?

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