How Can You Request a Better Bonus Offer After Applying for a Credit Card?

Sep 15, 2013

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TPG reader Brad tweeted:

@thepointsguy If I submitted an application for a credit card with a 50,000-point bonus but just saw a 60,000-point offer that I qualify for, how can I get them to give me the 60,000 points?”

This is one of the most vexing questions in the points world. Credit card offers change all the time – bonuses go up, bonuses go down; annual fees are waived the first year then they’re not; statement credits appear then disappear from offers – it’s enough to drive you crazy making sure you get in on the best offers.

Unfortunately, most credit card companies will not let you cancel your current card and apply for the same product and get a new offer, at least not after just one year, so don’t hastily re-apply for the same card.

What I would recommend is to ask the credit card company to match you to the new offer. You can tell them you just applied and that there is a better public offer that you found and ask if they will match it. The more recently you applied, the better your chances.

Some credit card companies are more lenient than others when it comes to this – it really just depends. American Express used to be very lenient and as long as you gave them the new offer code they would match it. However, more recently they have really cracked down and will no longer match new offers, so I would just caution you that whenever you apply for an American Express offer, that generally will be the best offer you’ll get.

My first recommendation would be to send a secure message asking for the better offer.
My first recommendation would be to send a secure message asking for the better offer.

When it comes to Chase, usually they will bump you up to the higher bonus as long as it is within 90 days, but again there is no written policy on this. Generally if you’re a good customer, the credit card companies want to keep you happy.

The card match tool is a great resource.
The Card Match tool often displays the best offers currently out there.

When it comes to getting the best offer possible at a certain time, check out the Card Match tool which allows you to see if you have any special offers targeted towards you. Often the bonuses that are available through the Card Match Tool are 50-100% higher than the best current offers out there, so it’s always worth checking before you apply for a new credit card. Also, I always post the best public offers on my site, so you can be sure you’ll be getting the best offer available here.

I would say, the best way to start is to send a short secure message online and ask for the better bonus. If that doesn’t work, then pick up the phone and give the credit card companies a call. But, don’t get too angry, because you didn’t apply for the better offer, so you shouldn’t assume you would get it.

With that, I do know a lot of people have had success getting matched to a better offer, and even if you don’t get the full bonus differential, sometimes they’ll drop some courtesy points in your account. Once again, it never hurts to ask!

See these related posts:

Applying For The Best Credit Cards – The Top Deals For Your Round Of Applications

Top 25 Travel Credit Cards With The Lowest Bonus Minimum Spending Requirements

Maximizing Targeted Offers and the Card Match Tool

Top Current Credit Card Offers With First Year Annual Fee Waived

Credit Card Application Status and Reconsideration Links and Contact Info

Chase Sapphire Preferred® Card

WELCOME OFFER: 60,000 Points


CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

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More Things to Know
  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases.
  • 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. For example, 60,000 points are worth $750 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Earn 2x total points on up to $1,000 in grocery store purchases per month from November 1, 2020 to April 30, 2021. Includes eligible pick-up and delivery services.
Regular APR
15.99%-22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
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