Hotel Review: Condado Lagoon “Villas” at Caribe Hilton San Juan
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
In celebration of my best friend’s upcoming wedding, I recently spent a long weekend in San Juan, Puerto Rico, with a tight-knit group of friends. I had looked into renting a house, but the date was fast approaching and many of the options I found were either wildly expensive or in a bad location, so instead I suggested that our group rent out two villas at Condado Lagoon Villas at Caribe Hilton San Juan.
The Caribe Hilton San Juan is located right between Old San Juan and Condado so it was a perfect location for us to spend the day at the pool/beach and later get to experience the San Juan nightlife.
The beach right outside the hotel was small so we opted to take the short drive to Condado Beach, which was much nicer. We also spent a lot of time hanging out at the resort pool since it was in such a relaxing setting, surrounded by palm trees with a great view of the ocean.
The villa I stayed in had two bedrooms, one with a king bed and the second with two queens. This villa was $701.10 per night, but there were also additional charges for resort fees and taxes which amounted to $556.11 for the three nights(!), so for our three-night stay, the two-bedroom villa came out to be $2,659.41.
Using points the same room would have cost an outrageous 206,919 Hilton HHonors points per night for a grand total of 620,757 points. In this case, it was a much better deal to pay the rate of $701.10 per night since I was able to use my Citi Hilton HHonors Reserve card and ended up earning 10 HHonors base points per dollar plus my Hilton Diamond 50% bonus on base points for another 5 points per dollar plus the 10 points per dollar my Reserve card gets me and 1,000 Virgin Atlantic mile since Virgin is my Double Dip Points + Miles partner choice and I have chosen Fixed Miles which usually makes sense for me since my stays are short and under $500 (these miles equates to 2,000 Hilton points at the 2:1 transfer ratio between airline and hotel) for a total of 26 Hilton HHonors points per dollar – so on this stay I earned 54,575 HHonors points.
Aside from the bedrooms, there was also a small kitchen and living room with a pullout sofa with a balcony overlooking the water and two full bathrooms.
While the grounds of the hotel were well-kept, the rooms could definitely use an update. I think the term Villa is highly misleading, I mean, per dictionary.com:
a country residence or estate.
any imposing or pretentious residence, especially one in the country or suburbs maintained as a retreat by a wealthy person.
British . a detached or semidetached dwelling house, usually suburban.
The “villas” we rented were nothing like the above definition and were merely regular hotel rooms with a very basic living area and kitchen attached, with a small balcony. I think the hotel should seriously consider rebranding this property or at least renovating the “villas” with furniture from the 2000’s. Apparently many of the main Caribe Hilton rooms were renovated, so I think next time I’d opt for those rooms instead.
The hotel doesn’t offer much in the way of Diamond recognition or treatment. I got a coupon for free water bottles and daily coffee at the on-site Starbucks. I believe there was a buffet, but I was never up early enough to take advantage!
I booked a 50-minute massage one day at the spa and the therapist was fine, but they opened the doors to let the breeze in, and inadvertently, the noise from the nearby beach came in and at one point a couple tourists unknowingly almost walked into the room, until the therapist had to shoo them away. Not exactly the most relaxing massage, but it was satisfactory. The facilities are basic and the locker room was bare. I probably wouldn’t come back if I do visit the resort again.
The location is great and the grounds are nice, though I wouldn’t recommend the Lagoon Villas. It is a hike to get to the main resort and the rooms are in desperate need of a renovation. San Juan was fun for a weekend – we had great meals at Aguaviva (the grilled snapper and lobster mofongo was excellent) and Bar Gitano (tapas) in Condado. The weekend was a blast and it was an easy long weekend, especially since there’s no customs/passports when flying to Puerto Rico, so it was easier than most other Caribbean destinations.
Though this property isn’t one of Hilton’s most expensive, if, like me, you have a Citi Hilton HHonors Reserve card, this could be a good one to use your free weekend night certificates since it tends to get pricy during high season (like right around now) and rooms go for upwards of $400 per night.
Welcome to The Points Guy!
Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in your first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
- Plus, earn up to $100 back in statement credits for eligible purchases at US restaurants with your card within the first 3 months of membership.
- Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Earn 1X Miles on all other eligible purchases.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees