Airline Companion Upgrade Policy Overview
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
I recently wrote about my experience with Delta Companion Upgrades and many of you asked about the policies of other airlines. While I have the most personal experience with Delta, here are the basic details on how some of the other airlines handle companion upgrades. The main differences among these airlines is whether a companion gets upgraded with the same priority as the elite member, or after all elite members get upgraded. Most airlines will upgrade companions of higher elites before upgrading lower elites. I personally prefer Delta’s policy that upgrades all elite members first – they are the ones that are doing all the flying after all, though it could make for an uncomfortable situation if you get upgraded and your companion does not. Though I don’t feel strongly either way and believe this is a prime example of #firstworldproblems.
Gives elite members e-upgrade certificates, which they can use to nominate companions for upgrades. Companions are upgraded at their nominees elite status window, but at the airport nominees will be on the upgrade list using their own elite status as priority.
American only offers complimentary upgrades to Executive Platinum members. Gold and Platinum members have to use 500-Mile Upgrades, unless traveling on full fare economy tickets. AAdvantage Executive Platinum members don’t have to use 500-Mile Upgrades when requesting upgrades and they may request unlimited complimentary upgrades confirmed at up to 100 hours prior to departure (subject to availability) when traveling on purchased, published fares on eligible American Airlines or American Eagle flights. However, when it comes to companions, Executive Platinums may only request a complimentary upgrade for one companion if the companion is traveling on a full-fare economy class ticket ( Y or B fares) otherwise they would have to use 500-Mile Upgrades to help their companion out or a systemwide if traveling internationally. Gold and Platinum may request unlimited complimentary upgrades for themselves (using E-500s) and one companion when both traveling on full-fare economy class tickets.
One companion traveling on a paid ticket on the same reservation as a Premier member is eligible for Complimentary Premier Upgrades on select flights, and may be confirmed with the same priority as the Premier member, even on the day of departure. If the companion is a Premier member, the upgrade will be processed according to the highest Premier status level in the reservation. If a reservation includes three or more travelers, and only one is not a Premier member, the Complimentary Premier Upgrades will be processed according to the lowest Premier status level in the reservation. If two or more travelers on the reservation are not Premier members, it will not be processed automatically. In these cases, Premier members should call the Premier Desk to request a separate reservation for themselves and the eligible companion and hope at least the Premier member qualifies for an upgrade.
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member. The only downside is if there is one upgrade spot left and the Preferred member is with a companion, both would be skipped over for the upgrade and the next Preferred member on the upgrade list who is traveling solo would receive it instead. Have any US Airways elites experienced this?
If your companion’s lucky enough, they’ll be able to indulge in all the fine culinary temptations that domestic first class has to offer.
MVP Gold and Gold 75,000 mile members may upgrade one companion traveling with them on the same flight if booked in the same class of service. If the companion is traveling on a separate reservation, members need to contact the MVP Gold Desk to process the companion upgrade request. Companion Upgrades must be requested at the same time as a Complimentary Upgrade for the elite member. If the elite member has already requested a Complimentary Upgrade and calls back to request a Companion Upgrade, the Complimentary Upgrade will be removed and re-requested with the Companion Upgrade in order to assure that both are together on the request queue or upgrade waitlist. MVP Gold members also get MVP Gold Guest Upgrades, which are electronic upgrade coupons given to MVP Gold members to upgrade friends or family members who are not traveling with them, or for their own use for immediate upgrade when not purchasing a qualifying fare. Alaska Airlines notes that they may also be provided as a Customer Care gesture in the event of a downgrade or service failure. I am not sure what exactly counts as such a “gesture” but if any Alaska MVP’s have experienced it, please comment below with the specifics.
While Southwest doesn’t offer companion upgrades (since there isn’t anything to upgrade to since Southwest only has economy class) they do offer a Companion Pass after 100 qualifying one-way flights or earning 110,000 Qualifying Points in a calendar year. Companion Pass qualification will be based on a calendar year. A Companion Pass Member will maintain his/her Companion Pass for the remainder of the calendar year in which status is earned, and the entire calendar year immediately following. To continue their Companion Pass privileges, members must re-qualify each year. For example, a Member who earns a Companion Pass on July 15, 2011 will maintain the Companion Pass for the remainder of 2011 and all of 2012. Beginning January 1, 2012, the Member must complete 100 qualifying one-way flights or accrue 110,000 Qualifying Points by December 31, 2012, and upon doing so, the Companion Pass will be extended to December 31, 2013.
Welcome to The Points Guy!