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If Your Flight Is Cancelled Due To A Storm Do You Have To Sleep In The Airport?

February 23, 2014

With the recent snow storms along the East Coast, TPG reader Loren tweeted me asking: “@thepointsguy If your flight is canceled in a snowstorm do the airlines have to put you in a hotel or do you just sleep in the airport?” The short answer is no. There really aren’t many consumer protections in the […]

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Kudos of the Day: Delta Technology

December 10, 2010

I read the Cranky Flier post “Is Delta the Airline Passenger Technology Leader?” yesterday and it got me thinking that Delta does have some pretty good technology in comparison to the other US legacy airlines. Delta certainly has its share of IT blind spots (online award booking calendar and a buggy website), but from a passenger […]

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