Inside Southwest’s Social Media “Listening Center”

Social media is an increasingly important aspect of each major airline’s customer service strategy. There are those that perform well and respond quickly on social media, and there are others that travelers know to avoid. But consumers are largely unaware of how airlines handle things behind the scenes — we’re used to opening our Twitter app, typing a…

Lyft Testing Ride Scheduling Up to 24 Hours in Advance

The ridesharing world is about to be disrupted. While part of the appeal of services like Uber and Lyft stems from their on-demand nature — you’re umbrella-less on a rainy day and, with a couple of clicks on your phone, can make a car come to you — Lyft may be soon be blurring the lines between…

Earn Up To 30,000 Bonus Miles with American Airlines’ New Flight to New Zealand

This promo is certainly not as lucrative and wide-reaching as AA’s 50,000-mile bonus offer for flights to Europe, but if you’re planning to fly the airline’s new nonstop to New Zealand, it’s time to listen up. American Airlines is currently offering up to 30,000 miles on round-trip flights from the US to Auckland — register here…

Deal Alert: NYC to Mexico from $253 Round-Trip on American

Airfare deals are typically only available on limited dates. We recommend that you use Google Flights to find dates to fly, then book through an online travel agency, such as Orbitz, which allows you to cancel flights without penalty by 11pm Eastern Time within one day of booking. Remember: Fares may disappear quickly, so book right away and take advantage…

Norwegian Air Adds Nonstop Service Between Las Vegas and London

Norwegian Air seems to be expanding its US route network at an impressive rate. Last year, the airline took the travel world by storm by announcing that it was planning to offer $69 one-way fares from the US to Europe. Then, the carrier added inexpensive nonstop service from the Northeast to the Caribbean, as well as…

How to Earn and Maximize 100,000 United Miles

100,000 miles may seem like an unattainable goal, but earning this stash — and spending it on high-value award flights — is easier than you think. Below, TPG Points & Miles Contributor Richard Kerr shows you how to earn and burn 100k with United’s MileagePlus program. To the veteran frequent flyer, 100,000 miles may seem…

Maximizing RewardsPlus with Marriott and United

In addition to offering their own programs, a variety of major travel brands run partnerships with each other to cross-promote their businesses and encourage customer loyalty. Below, TPG Senior Points & Miles Contributor Nick Ewen takes a look at one such partnership: Marriott and United’s RewardsPlus. Over the past few years, we’ve seen a number…

Amazing Deal Alert: $1,430+ Business Class Flights to Israel

Earlier this month, we shared fantastic business-class fares from a handful of US cities to many destinations in Europe, starting at just $1,659 round-trip. Today, British Airways is offering an even more exciting sale — if you’re interested in flying to Israel this summer. To take full advantage of this sale, you’ll need to book…

Expedia CEO Predicts that Facebook Will Enter Travel Booking

Ask anyone to name their favorite travel booking site and you’ll likely hear Booking.com, Kayak, Expedia, TripAdvisor, Airbnb and Priceline. But if Expedia, Inc. CEO Dara Khosrowshahi is right, Facebook may soon be joining that list. Yes, the same site that reconnected you with your best friend from kindergarten might very well become your first stop…