Delta Baggage Handler Arrested for Gun Smuggling on Planes

The TSA has a long list of items you can’t bring aboard a plane, such as sharp objects, explosives and firearms, but apparently, a Delta baggage handler and a former co-worker at Hartsfield-Jackson Atlanta International Airport (ATL) didn’t get the last part of this message. According to an affidavit released December 19, 2014, both men have been arrested by federal agents on allegations…

Skip the Customs Line with New Mobile Passport App

A new mobile app allowing passengers to breeze through customs has hit the market, and TPG Travel Editor Melanie Wynne gives us the scoop. The first mobile app of its kind, Mobile Passport could eventually serve as a customs-only alternative to Global Entry expedited airport security status. Authorized by U.S. Customs and Border Protection (CBP) and sponsored…

Obama Eases Some US Travel Restrictions to Cuba

The island of Cuba is only 90 miles from Key West, Florida, but it has been 54 years since most U.S. citizens could legally travel there. Yesterday, however, President Obama announced that in light of Cuban leader Raúl Castro’s agreement to release two Cuban-detained Americans (one an intelligence operative) in exchange for three Cubans jailed in America, the U.S. plans to re-establish…

AirAsia Drama Lands Unruly Chinese Passengers in Hot Water

Korean Air’s “nutroversy” can take a back seat this week, as it’s AirAsia’s turn to make infamous headlines. In an incident that CNN termed “hot watergate,” the combative behavior of a few Chinese passengers aboard a China-bound AirAsia flight forced the captain to return the plane to Bangkok, infuriating not only the 174 passengers and six crew members on…

Boeing 787 Dreamliner Service at North American Airports

With news earlier this week that Royal Jordanian would begin operating its 787 Dreamliners from Amman to Montreal and Detroit, I asked TPG Special Contributor Eric Rosen to look at which North American airports are currently being served by Boeing’s next-generation aircraft, and by which airlines. Note: The information here is current as of publication, but airline…

Korean Air Flight Delayed Due To Macadamia Nuts

Last Friday at New York’s JFK Airport, Korean Air’s vice president of in-flight services, Heather Cho, delayed a Korean Air flight in order to boot off the supervisor of a steward who improperly served Cho’s pre-flight macadamia nuts. This action, which caused the Seoul-bound Airbus 380’s 250 passengers to arrive at Incheon Airport (ICN) 11 minutes late, has proved so unpopular…

Singapore Airlines Price Glitch Causes Half-Price Business Fares

It’s safe to say Singapore Airlines has had better weeks. The Southeast Asian carrier is presently working to recoup its losses after a computer error in the global distribution system used by travel agencies caused about 900 business-class tickets from Australia to London to be sold at coach prices. Sold between Saturday, November 29 and Monday, December 1 by various online travel agencies in Australia, these…

TSA Admits Fault for 1.2 Mile Security Line at Chicago Midway

On Sunday, November 30, the busiest travel day of the year, post-Thanksgiving travelers flying out of Chicago-Midway International Airport (MDW) found themselves stuck in a security line that stretched about one mile with wait times of 20-75 minutes, requiring the help of Chicago police officers to manage surrounding airport car and foot traffic. The TSA now blames…

Top Cyber Monday Hotel Flash Sales

When it comes to shopping, Black Friday is quickly getting overshadowed by Cyber Monday—24 hours of online deals perfect after a long holiday weekend. While skipping shopping mall crowds is one major Cyber Monday perk, another is that many of the properties are under the Marriott and Starwood umbrella, so you can still earn Marriott Rewards…

How and When to File a DOT Complaint

Getting a plane full of people and stuff from one place to another is no easy task, and mistakes are inevitable. The important consideration for travelers is how airlines respond, and what to do when that response is inadequate. Today, TPG Contributor Nick Ewen discusses one tool every frequent flyer should know how to use, the DOT complaint. Air travel…