Why Spirit Airlines Hopes to Never See 90% or Better On-Time Arrivals

It’s hardly a secret that Spirit Airlines is America’s most hated airline. Rest assured that Spirit’s semi-new CEO, Bob Fornaro, has heard your gripes about poor customer service, hidden fees and late or cancelled flights, and wants to improve the airline’s reputation and performance — but only up to a certain point. While that might seem…

25 Airlines That Have Never Had a Major Accident

With recent crashes getting so much media coverage, it’s easy to be scared into believing that air travel is getting more dangerous. However, statistics reflect that air travel remains incredibly safe. In 2015, there were 560 airliner accident fatalities from 16 fatal airliner accidents. Of the 16, only five accidents resulted in more than 10 deaths — including…

Frontier and Spirit Airlines Might Finally Join TSA PreCheck

The TSA has been facing some heat lately with its ever-growing security checkpoint wait times, as you’ve probably heard (or experienced) by now. But travelers can help to expedite those long lines in a number of ways, especially by getting TSA PreCheck. Last month, the TSA announced that it had expanded this service to four new airlines (Aeromexico, Cape…

Should You Choose a Low-Cost Carrier Over a Major Airline?

Thanks to JetBlue’s Mint class, Virgin America’s innovative first class and potential improvements to Southwest’s offerings, smaller US carriers are starting to look a lot more appealing. In light of this, TPG Senior Points & Miles Contributor Jason Steele takes a look at which airlines are best for which travelers. Like many people, I grew up…

Which Airlines Have the Most Hidden Fees?

TPG reader Hillary sent me a message on Facebook to ask about airline fees: “Which airlines nickel-and-dime you the most on fees? I vote United, but I’d like to hear your take.” Airline fees have skyrocketed over the past few years, ranging from relatively mundane charges like baggage fees to truly ridiculous add-ons like the fee just to…

Spirit Ranks as the Worst Airline for Customer Satisfaction

It should come as a surprise to almost no one that super-low-cost carrier Spirit Airlines does not perform well in the realm of customer service. In fact, the carrier ran a promotion a couple years ago that allowed customers to sound off and voice their dissatisfaction in exchange for 8,000 frequent flyer miles — and travelers…

Exciting New Airline Routes for April 2016 and Beyond

Each month, airlines around the world launch and announce dozens of new flight routes and service changes — and today, TPG Senior Editor Kaeli Conforti shares just a few of the latest flights that will take to the skies this month or in the near future. Keep in mind that exact flight details (e.g., flight schedules, aircraft and more) may change…

US Senator Pushes for Airplane Seat Regulations

Seat size and pitch is always a hot topic, and now the federal government is considering getting involved. Today, TPG Associate Editor Emily McNutt chats economy seating with Chuck Schumer, one of the US Senate’s most outspoken traveler advocates. Airplane seats in the economy cabin have always been tight, but at least they used to offer enough…

Airfares Have Dropped 15% or More Since January 2015

Recent data from Hopper and the Bureau of Labor and Statistics reflects news that’s surely music to travelers’ ears: The drop in oil prices has caused a sharp decrease in airfare. The airfare modeling and forecasting site Hopper recently reported that the average airfare for January 2016 was 2.53% lower than December, and a staggering…

Airlines Offer Refunds for Travel to Zika-Impacted Areas

As you may have heard on the news, the Zika virus spreads from person to person by way of mosquito bite and although rare, it’s possible for a mother to transmit the virus to her newborn child. In May 2015, the first alert of the virus was reported in Brazil — prior to that, the virus was typically only found…