Are Airlines Liable When WiFi Doesn’t Work During Flights?

TPG reader Ben tweeted me to ask: @thepointsguy—”Is United liable for its WiFi not working when it was promised on the flight?” As someone who travels frequently, I know how annoying it can be to board a flight that you think has WiFi, only to discover once you’re in the air that the connection doesn’t work. I’ve experienced this many times,…

How to Stay Connected While Traveling: Phones, WiFi, & More

For better or worse, it’s getting easier and easier to plug in everywhere you go. Whether you need to stay connected for business or just want to stay in contact with loved ones, you’ve got options. Today, TPG Senior Points & Miles Correspondent Nick Ewen explains just what those options are. We live in a digitally connected…

Bonus AAdvantage Miles, IHG Winter Sale, Amex Gogo Passes

Here’s a round-up of the week’s points, miles and travel industry news you may have missed: Earn Bonus Miles for Joining AAdvantage Dining Program You can earn up to 2,000 bonus miles for dining out with the AAdvantage Dining Program. To get your bonus miles, complete the following steps: Join the AAdvantage Dining program and create…

Gogo WiFi Passes for Amex Business Platinum Cardholders

Back in December of 2014 I wrote about an announcement from American Express that Amex Business Platinum cardholders would receive 10 complimentary Gogo Inflight WiFi passes annually starting in 2015. These passes, which are now available, can be used to access internet on any Gogo-equipped flight segment, regardless of the flight length and whether it’s domestic or international. This is in addition to the…

Gogo WiFi Benefit for Amex Business Platinum Cardholders

Six months after announcing that Platinum Card members will receive complimentary, unlimited WiFi access from Boingo Wireless, American Express OPEN has announced that in 2015 (on a not yet specified date), Amex Business Platinum cardholders will receive 10 complimentary Gogo Inflight WiFi passes annually. These passes can be used to access internet on any Gogo-equipped flight segment, regardless of…

GoGo WiFi Offering Free Texting for T-Mobile Customers

Gogo WiFi and T-Mobile have partnered up to offer T-Mobile customers free text messaging on Gogo WiFi equipped planes starting next Wednesday,  September 17th. This means T-Mobile customers will be able to send and receive text messaged aboard over 2,000 commercial aircraft including those from Delta, American, United, US Airways, Virgin America and Alaska Airlines. Here’s what…

Delta to Offer Free Entertainment on Domestic Flights

America’s number 3 airline is making a ratings grab. Starting this Friday, August 1, Delta Airlines will roll out Delta Studio, the carrier’s own branding of a Gogo wireless in-flight entertainment (IFE) system called Gogo Vision, and will begin offering free access to movies, TV shows, music and video games on all of its domestic flights that last 90 minutes or more. Delta passengers can access…

Free Wi-Fi in Business and First Class – the Weekly Wish

Today TPG Contributor Nick Ewen continues his series The Weekly Wish, looking at flaws, shortcomings, and room for improvement in the world of travel and loyalty programs. There’s no doubt that we live in a connected world. With smartphones, tablets, laptops, and all the other ways we communicate, access, and share information, it’s oftentimes hard to…

2 for 1 Avianca LifeMiles, Flying Club Bonus & More

Here’s a recap of the top points and miles news from this week: Reminder – this weekend is your last opportunity to buy US Airways miles with a 100% bonus, as the promotion ends on Sunday May 25, 2014. The bonus amounts are as follows: Purchase 10,000-19,000 miles, get a 50% bonus Purchase 20,000-29,000 miles, get a 75% bonus Purchase 30,000-50,000…

Saturday Recap: IHG Rewards Drops Redemption Rates, Triple United Miles With Choice Privileges, 500 Bonus Virgin Atlantic Miles And More

New offer: The IHG Rewards Club Select Credit Card is a great way to pad your IHG balance with 70,000 points after $1,000 spent within the first 3 months. Here’s a recap of the interesting points and miles news from the week: IHG Rewards Drops Redemption Rates For 100 Hotels: More than 100 IHG hotels will require…