Growing Pains for Gogo as It Upgrades Its Network

It’s hard to imagine now, but in-flight Wi-Fi was first introduced by Gogo just eight years ago. In less than a decade, this amenity has gone from being a luxury to a necessity as more and more travelers expect to be always connected. The issue is that some in-flight internet providers haven’t been able to keep up with customer expectations….

Air France-KLM Adding Wi-Fi to 100+ Long-Haul Jets

The Air France-KLM Group is finally bringing wireless internet to more of its long-haul flights, signing an agreement with Gogo to bring Wi-Fi to part of the fleet by the end of 2017. The is a huge step forward for a company that’s stated that passengers “just weren’t interested” in having Wi-Fi on board, preferring instead to remain…

One Last AA Mileage Run Before the Devaluation on August 1

TPG Contributor Eric Goldner just got back from an epic three-day adventure that earned him AA Platinum status. Here’s how he did it. A few weekends ago, I embarked on a mileage run that would take me from coast to coast, down to Miami and over to Panama for a grand total of $942.85. I was on a mission:…

T-Mobile Customers to Get Free Wi-Fi and Texting on Every Gogo Flight

If you’re a T-Mobile customer who likes to stay connected while in the air, the carrier has some great news for you this week. Beginning June 13, you’ll get one free hour of in-flight Wi-Fi, unlimited texting through internet-based messaging services such as iMessage or WhatsApp, picture messaging and T-Mobile Visual Voicemail on any flight that’s equipped…

Faster ViaSat Wi-Fi Coming to AA’s New Boeing 737 MAX Aircraft

Earlier this year, American Airlines and Gogo showed signs of tension in their relationship as AA attempted to replace the Wi-Fi company with its direct competitor, ViaSat. American filed a lawsuit against Gogo claiming that it had found a Wi-Fi service that was faster, but they later dropped the lawsuit. And as many AA flyers know, Gogo is…

Delta to Take Delivery of 2Ku-Equipped A350s in 2017

Last year, the FAA approved Gogo’s next-generation 2Ku in-flight Wi-Fi, promising faster connections on all aircraft equipped with the product and leaving customers happy with their service on board. Now, Gogo has announced that it’s teaming up with Airbus to install 2Ku on new A350s on a retrofit basis. Delta, the first airline to order it, expects the first…

American Airlines Attempting to Replace Gogo With ViaSat

Update: Gogo announced that American Airlines has dropped its lawsuit. While American Airlines isn’t buying any goodwill with passengers on the loyalty program front, it is, however, investing in its in-flight product. First, the airline announced the installation of new seats and now, it’s looking to vastly improve its in-flight Wi-Fi. When Gogo first launched…

How Does In-Flight Wi-Fi Really Work?

Wi-Fi access has become an expected feature when flying for either work or pleasure. Using Melanie Wynne’s The Future of Inflight High-Speed Wi-Fi as a launching pad, new TPG Contributor Rick Mitacek, operations manager of an avionics modification team, takes a closer look at the technical side of Wi-Fi in the sky. (All photos by the author, unless otherwise…

5 Awesome Tech Tips to Try on Your Next Flight

Do you dread stowing your electronic devices for travel — and miss them when they’re gone? New TPG Contributor Dan Nainan, an Intel engineer turned world-traveling comedian, shares five of his most treasured tech secrets for maximizing your time on planes. 1. Share your Wi-Fi connection with all your devices, and with your seatmate. Let’s say you…

AAdvantage Miles for Starwood Stays, 3x Hertz Points & More

Here’s a roundup of the week’s points, miles and travel industry news you may have missed: Earn 1,000 AAdvantage Miles with SPG Stay two nights or longer at participating Starwood hotels in North and Latin America through January 31, 2016 and you can earn 1,000 AAdvantage bonus miles. When booking, use rate code AIRPRO and be sure to…