Are Hotels Taking Social Media Too Far?

Social media plays a big role in hotels and airlines theses days. Most companies have their own Facebook and Twitter pages where they run special promos, engage directly with guests and loyalty program members, and answer questions. According to this  Flyertalk thread, however, it seems that the staff of one Starwood property have taken social…

Cathay Pacific Temporarily Suspends Codeshare Booking through American Airlines

According to this thread on Flyertalk, while Cathay Pacific was upgrading its booking systems, its award availability shown on partner sites has gotten really messed up, specifically through British Airways and American Airlines, and travelers hoping to book codeshare flights on those airlines have hit a wall. Apparently booking agents at BA and AA can…

10 New Years Resolutions for Miles and Points Addicts

UPDATE: Few airlines continue to offer debit cards, severely limiting choices. We can all (myself included) do more to become better points masters. Here are 10 quick tips to maximize your points in the new year. 1) Open up a points-earning checking account/ debit card. Most major airlines have them, like Continental, United, US Airways,…