Spirit Ranks as the Worst Airline for Customer Satisfaction

It should come as a surprise to almost no one that super-low-cost carrier Spirit Airlines does not perform well in the realm of customer service. In fact, the carrier ran a promotion a couple years ago that allowed customers to sound off and voice their dissatisfaction in exchange for 8,000 frequent flyer miles — and travelers…

Exciting New Airline Routes for April 2016 and Beyond

Each month, airlines around the world launch and announce dozens of new flight routes and service changes — and today, TPG Senior Editor Kaeli Conforti shares just a few of the latest flights that will take to the skies this month or in the near future. Keep in mind that exact flight details (e.g., flight schedules, aircraft and more) may change…

Review: American Airlines 777-200 Economy — London to Miami

In late-January, TPG Contributor Katie Genter completed an Austin (AUS) — Johannesburg (JNB) — Houston (IAH) mileage run. For the final long-haul leg, she flew on an aging American Airlines 777-200 from London-Heathrow (LHR) to Miami (MIA). Here’s her review of the economy experience. (All photos are by the author). Booking This review is part…

Transferring Amex Membership Rewards Points to Etihad Guest

As of today, the American Express Membership Rewards program has one additional transfer partner: Etihad Guest. The Middle Eastern carrier is the 17th airline partner available for MR transfers, and it represents a great opportunity to book award flights — particularly on American Airlines following the recent devaluation. Read on for the full details. First thing’s…

Deal Alert: New York to Milan from $562 Round-Trip on American

Airfare deals are typically only available on limited dates. We recommend that you use Google Flights to find dates to fly, then book through an online travel agency, such as Orbitz, which allows you to cancel flights without penalty by 11pm Eastern Time within one day of booking. Remember: Fares may disappear quickly, so book right away and take advantage…

How to Earn and Maximize 100,000 American Miles

Even after the recent devaluation, American’s AAdvantage program offers plenty of value, and several awards are actually more affordable than previously. Below, TPG Points & Miles Contributor Richard Kerr shows you how to easily earn 100,000 AAdvantage miles and then put them to use with some great redemptions. You don’t need a huge account balance…

Review: American Airlines 787-8 Dreamliner Business Class — Los Angeles to Shanghai

TGP Contributor Kevin Song recently flew in business class on American Airlines’ 787-8 Dreamliner from LA to Shanghai. Read on for his impressions. (All photos are by the author.) I recently used some fantastic fares from the US to China as an excuse to do a mini mileage run to Asia so I could earn a bunch of…

Why You’ll Want to Avoid Multi-City Itineraries

In the past, if you were going on a trip and planning to visit multiple cities, there was a good chance you booked your airline tickets on a multi-city itinerary. This was usually the easiest way to book complicated itineraries — and often times, the cheapest. But now, all three of the major US airlines have…

AAdvantage Now Lets You Route to India and Maldives via Hong Kong on Cathay Pacific

Update: American Airlines has now separated the Middle East and Indian Subcontinent regions on its award chart. Both awards are still pricing at the same levels — from the US, you’ll redeem 40,000 AAdvantage miles each way for economy, 70,000 for business class and 115,000 for first class when traveling to the following countries: Great news for…