Spirit Ranks as the Worst Airline for Customer Satisfaction

It should come as a surprise to almost no one that super-low-cost carrier Spirit Airlines does not perform well in the realm of customer service. In fact, the carrier ran a promotion a couple years ago that allowed customers to sound off and voice their dissatisfaction in exchange for 8,000 frequent flyer miles — and travelers…

Exciting New Airline Routes for April 2016 and Beyond

Each month, airlines around the world launch and announce dozens of new flight routes and service changes — and today, TPG Senior Editor Kaeli Conforti shares just a few of the latest flights that will take to the skies this month or in the near future. Keep in mind that exact flight details (e.g., flight schedules, aircraft and more) may change…

US Senator Pushes for Airplane Seat Regulations

Seat size and pitch is always a hot topic, and now the federal government is considering getting involved. Today, TPG Associate Editor Emily McNutt chats economy seating with Chuck Schumer, one of the US Senate’s most outspoken traveler advocates. Airplane seats in the economy cabin have always been tight, but at least they used to offer enough…

Airfares Have Dropped 15% or More Since January 2015

Recent data from Hopper and the Bureau of Labor and Statistics reflects news that’s surely music to travelers’ ears: The drop in oil prices has caused a sharp decrease in airfare. The airfare modeling and forecasting site Hopper recently reported that the average airfare for January 2016 was 2.53% lower than December, and a staggering…

Airlines Offer Refunds for Travel to Zika-Impacted Areas

As you may have heard on the news, the Zika virus spreads from person to person by way of mosquito bite and although rare, it’s possible for a mother to transmit the virus to her newborn child. In May 2015, the first alert of the virus was reported in Brazil — prior to that, the virus was typically only found…

Do Tighter Seats Slow Down Emergency Evacuations?

We all have our own reason for loathing airlines’ constant need to tighten seats in an effort to maximize space. From a business perspective, it’s smart — more people on board means more money. But from the customer’s perspective, more seats means less leg room and an overall uncomfortable flying experience. But, is there another level to the…

Your Survival Guide to 8 Low-Cost Carriers

Like many purchases, airfare is frequently a trade-off between cost and comfort. Today, TPG Contributor Mitch Berman offers some tips for those who prefer to save on flights and spend their travel dollars elsewhere. Meet Adam West. No, not the former Batman, but this guy too is a sort of legend, also has an alter-ego and could even be called a certain…

Deal Alert: $50 Off Almost Any Spirit Flight

We often choose not to write about cheap flights on budget airlines, like Spirit, because of the extra fees and potential frustration for travelers, but today’s deal is pretty unique. Rather than a cheaper rate on a particular route or destination, Spirit is offering $50 off almost any flight (with a few exceptions) for travel between August 25 and…

US-Based Airlines Boast Record Profits

Gone are the days of airlines filing for bankruptcy left and right, as well as reporting stagnating profits, empty planes and millions in losses. US-based air carriers announced record profits last week, as quarter two and the first half of the fiscal year came to a close. Several of them set all-time records, amidst dipping fuel…

Deal Alert: $34 Fares on Spirit Airlines to Several Cities

Spirit Airlines has finally launched a summer sale, and is offering fares for just $34 round-trip on many of its routes, which means you may be able to score a good deal on select dates through November of 2015. Anyone can book these $34 fares, though if you’re a member of Spirit’s $9 fare club, then you can book these flights for…