TSA PreCheck Expands to Four New Airlines

As you’ve probably heard by now, TSA security checkpoint wait times have been incredibly long in recent weeks — sometimes resulting in waits of two hours or more. It’s even gotten so bad that the Port Authority of New York and New Jersey has threatened to get rid of the TSA in New York-area airports, replacing…

Should You Choose a Low-Cost Carrier Over a Major Airline?

Thanks to JetBlue’s Mint class, Virgin America’s innovative first class and potential improvements to Southwest’s offerings, smaller US carriers are starting to look a lot more appealing. In light of this, TPG Senior Points & Miles Contributor Jason Steele takes a look at which airlines are best for which travelers. Like many people, I grew up…

Earn Up to 13,000 Bonus Miles When You Fly Alaska’s Partners

Airline mileage promos are a dime a dozen these days, but Alaska’s offering something a little bit different, incentivizing customers to fly the carrier’s partners rather than booking flights on its own metal. Why would Alaska want to do that? Well, the airline offers a very robust frequent-flyer program without serving many international destinations itself, so it instead…

The Best Airlines for Customer Service in 2016

Customer service is a vital part of the airline industry. And, as frequent travelers, we all know that there are some airlines that excel at customer service, and there are others that lag far, far behind to the point where many would avoid boarding their planes altogether. So it’s no surprise that there are plenty of…

Alaska Mileage Plan Members Will Soon be Able to Earn and Redeem Miles on JAL

Update: Alaska published the earning rates for JAL flights. Note that the base miles and premium-cabin bonus miles will count toward Alaska elite status: Earnings are nearly identical to what you’ll get with American Airlines: While Alaska Mileage Plan isn’t quite as rewarding as it once was, following the recent (and sudden) devaluation of Emirates business and…

How to Book Emirates Awards with Credit Card Points

Between its A380 and 777-300ER, Emirates offers some of the most coveted premium-cabin seats in the sky. And thankfully, there are plenty of ways to book them for “free” using points earned through your transferable point program of choice. Below, TPG Points & Miles Editor Sarah Silbert walks you through the details. When it comes to…

Exciting New Airline Routes, 10 Perks of United Global Services, Best Cards for Marriott Guests & More

Each Saturday, we round up news stories that you may have missed from the week before, including several that already appeared on The Points Guy, and some more that we haven’t covered yet. If you’re an avid TPG reader, scroll down for the new stuff. Here’s the top miles, points and travel news you may have missed this week:…

Deal Alert: Chicago to Beijing from $493 Round-Trip on American

Airfare deals are typically only available on limited dates. We recommend that you use Google Flights to find dates to fly, then book through an online travel agency, such as Orbitz, which allows you to cancel flights without penalty by 11pm Eastern Time within one day of booking. Remember: Fares may disappear quickly, so book right away and take advantage…

Spirit Ranks as the Worst Airline for Customer Satisfaction

It should come as a surprise to almost no one that super-low-cost carrier Spirit Airlines does not perform well in the realm of customer service. In fact, the carrier ran a promotion a couple years ago that allowed customers to sound off and voice their dissatisfaction in exchange for 8,000 frequent flyer miles — and travelers…