Delta Canceled Just 10 Flights in September 2016

Were you on a canceled Delta flight in September? If so, you’re one of very few passengers who were so unlucky. Ditto for most of the other airlines. The Department of Transportation reported yesterday that flight cancellations hit an all-time low in September, with just 0.3% (that’s 3 in 1,000) of flights being canceled. Delta…

Norwegian Air Canceling Las Vegas Summer Flights Citing Heat

The Las Vegas heat appears to be too much for Norwegian Air Shuttle. Citing multiple delays this past summer due to the heat, the carrier is canceling all of its LAS flights for summer 2017. Currently, Norwegian Air operates nonstop flights between Las Vegas (LAS) and four European cities: London’s Gatwick (LGW), Oslo (OSL), Stockholm…

Wired Takes Viewers Inside the 737 MAX Test Plane

While it’s not the sexiest plane out there, the Boeing 737 is the world’s most sold — with more than 9,200 Boeing 737s delivered — and flown aircraft. Its versatility allows carriers like RyanAir to pack 189 passengers for short hops in Europe or airlines like SAS to offer an all-business transatlantic flight with 44 seats from Texas to Norway. Still, Boeing isn’t resting on its…

Hawaiian Airlines Sets Its Eyes on Flights to Europe, A380

Hawaiian Airlines CEO Mark Dunkerley spoke this week about the carrier’s plans for initiating flights to Europe. There’s just one problem: The airline doesn’t have any aircraft that can reach the continent. And, based on the current Airbus delivery schedule, it’s going to be a while before it does. Dunkerley is hoping that the Airbus A330-800neos on…

Singapore Airlines Is Bailing on Its Original A380

Sad news for lovers of Singapore Airlines’ A380s: The original Singapore Airlines A380 is going to be retired in 13 months. Singapore Airlines has decided not to extend the lease on this aircraft, instead letting it expire in October 2017. The plane (registration 9V-SKA) was originally delivered on October 15, 2007. Just 10 days later, Singapore Airlines used it to fly the…

Chinese Airlines Expected to Purchase $1 Trillion in Aircraft

There’s no doubt that China’s airline industry is growing. In 2015, three mainland Chinese airports were in the top 20 busiest airports in the world. Along the way, there have been growing pains. Long tarmac delays, flight cancellations and unruly passengers have seemingly become the norm. Reports show just an 68.87% on-time record for Chinese flights in July 2016 — which…

Senators Demand Answers from Airlines after Recent Outages

Over the past month, there have been large system outages at two of the largest airlines in the nation. Now, a couple of US Senators are demanding answers. Yesterday, Senators Richard Blumenthal and Edward Markey sent letters to the largest 13 US-based airlines asking what they’re doing to fix the problems causing these outages. A copy of…

Experts Predict More Airline Outages due to Carriers’ Aging Technology

Recently, there have been lots of airline computer/technical “glitches” leading to massive delays and hundreds — or even thousands — of canceled flights: Delta (August 2016): Delta Power Outage Leaves Thousands of Passengers Stranded Southwest (July 2016): Southwest Airlines’ Computer Glitch Causes FAA to Issue Ground Stop on Its Flights American (September 2015): American Airlines Flights Grounded Due to Technical Glitch United…

Alaska Airlines Might Keep Virgin America Brand After Merger

Love the Virgin America brand? We have some good news for you: Alaska Airlines might retain the Virgin America name after the merger. Love the Alaska Airlines brand? Don’t worry, it would be kept as well. During a speech to The Wings Club yesterday, Alaska Airlines’ CEO Brad Tilden discussed the possibility of keeping both brands post-merger. In the months…

How to Engage With Airlines on Social Media

Social media is an effective (and speedy) way to engage with airlines, and many carriers see Twitter, Facebook and Instagram as vital parts of their customer engagement and support strategies. Here, TPG Contributor Sid Lipsey shares some of his best tips for engaging with airlines on social media. Great news for flyers with something to say…