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Over the summer, Citi soft-launched a new Quick Lock feature to protect cardholders from fraudulent charges when they misplace their card. The issuer’s now ramping up the marketing campaign for this functionality, and providing more details about how it works.

If you have a Citi card (such as the Citi AAdvantage Executive World Elite MasterCard or the Citi Prestige Card) that goes missing, you can “lock” your account by logging in to your Citi account online or via the Citi mobile app. You can also “unlock” a card through your account if you find it — otherwise you’ll want to contact the issuer about getting a replacement mailed your way. Note that recurring charges will continue to be processed; only new purchases that haven’t been previously approved will be blocked. This isn’t a new concept — Discover’s offered something similar since last year — but it is new to Citi accounts.


This isn’t the first customer-friendly feature Citi’s rolled out — its Price Rewind tool is a nice perk that lets cardholders save money if a purchased item goes down in price — but it’s an especially welcome one, given that it helps protect against unwanted charges in the unfortunate event that your card goes missing. If you have a Citi card, you can try this functionality out now — though hopefully you won’t have to use it in earnest!

Featured image courtesy of Shutterstock.

Have you used the Citi Quick Lock feature?

Citi Prestige® Card

While Citi announced some negative changes to this card back in July — including a lower sign-up bonus, the elimination of Admirals Club access and the end of the free rounds of golf benefit — one of its most valuable perks still remains, which is the 4th Night Free perk.  This benefit alone can save you thousands of dollars a year if you use it to its full advantage.

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More Things to Know
  • $250 Air Travel Credit each year, and receive a statement credit, up to $100 every 5 years, as reimbursement for your application fee for Global Entry or TSA Pre √®
  • 4th night hotel benefit for any hotel stay at hotels booked through the Citi Prestige® Concierge
  • Earn 40,000 bonus points after $4,000 in purchases made with your card in the first 3 months the account is open.
  • Points are redeemable for a $532 flight on any airline or $400 in gift cards.
  • Transfer points to a variety of travel loyalty programs from airlines to hotels.
  • Earn 3x points on Air Travel and Hotels
  • Earn 2x points on Dining at Restaurants and Entertainment
  • 1 ThankYou® Point per $1 spent on other purchases
Intro APR on Purchases
Regular APR
15.74%* (Variable)
Annual Fee
Balance Transfer Fee
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.