This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

TPG reader Jay sent me a message on Facebook to ask about booking Hyatt awards:

“I have two free nights from the Chase Hyatt card, and I’d love to use them at the Park Hyatt Paris with my wife and our two-year-old. When I try to reserve for two adults and one child, no rooms are ever available, because it tries to put me in a deluxe room instead of the standard room. Should I just book a standard room for two guests?”

Many hotel programs only allow you to book awards when a standard room is available. However, the definition of a “standard” room may vary from one property to another, especially outside the US. While most of Hyatt’s domestic properties accommodate four people in a standard room, that’s often not the case elsewhere.

The issue for Jay is that Paris hotels have to abide by strict fire code regulations that limit smaller rooms to two guests. The Park Hyatt Paris-Vendôme website states explicitly that the standard Park Queen room allows a maximum of two guests with no rollaways or cribs. If you try to book for a larger group, those rooms won’t show up in the search results even if they’re available.

The hotel occasionally makes exceptions for young children despite the published policy. With that in mind, I would suggest booking a standard award for two adults and then contacting the hotel immediately to discuss your options. Depending on your Hyatt elite status and room availability, your family might be allowed to stay in a standard room. If the hotel is unable to meet your request, see if there are any options for a paid upgrade to a room that can accommodate a third guest. The upside of this approach is that you can always cancel your reservation if it’s not working.

What I definitely would not do is book an award for two adults and then just show up with an extra guest and hope there won’t be any problems. The hotel will have all the leverage at that point, and you may be forced to either pay the rack rate for a different room or hit the pavement and find somewhere else to stay — neither of those outcomes makes for a fun start to your vacation.

Showing up with an extra guest could force you to upgrade or look elsewere for a room. Image courtesy of Shutterstock.

This issue is common throughout Europe, so it’s not a knock against this particular hotel or Hyatt in general. The Park Hyatt Paris-Vendôme is a beautiful property, and in terms of value, it’s a great place to use free night certificates from the the Hyatt Credit Card. Because of the standard room limitations, however, it’s not an ideal destination for families.

If you’re traveling abroad with a family or group, the Choice Privileges program may be a good option for hotel stays, since you can often book larger rooms at the same award rate. Your average Choice Hotels property won’t be nearly as luxurious as the Park Hyatt, but it can help make your trip more affordable.

For more on Hyatt free night certificates and the Gold Passport program, check out these posts:

If you have any other questions, please tweet me @thepointsguy, message me on Facebook or send me an email at

Featured image courtesy of Park Hyatt Paris-Vendôme

Chase Sapphire Preferred® Card

Even after the introduction of the Chase Sapphire Reserve, the Chase Sapphire Preferred is still a fantastic choice if you want to avoid the Reserve’s $450 annual fee, earn 2x on all travel & dining and earn a 50,000 point sign up bonus.

Apply Now
More Things to Know
  • Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $625 toward travel when you redeem through Chase Ultimate Rewards®
  • Named Best Credit Card for Flexible Travel Redemption - Kiplinger's Personal Finance, July 2016
  • 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
  • Earn 5,000 bonus points after you add the first authorized user and make a purchase in the first 3 months from account opening
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 50,000 points are worth $625 toward travel
  • No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards
Intro APR on Purchases
Regular APR
16.49% - 23.49% Variable
Annual Fee
Introductory Annual Fee of $0 the first year, then $95
Balance Transfer Fee
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.