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TPG reader Steven sent me a message on Facebook to ask about holding on to credit card rewards:

“If I cancel my Delta card, will I get to keep the miles I’ve earned?”

Earning points and miles is fun, but the whole point of earning them is to use them, so it’s natural to be wary of anything that might put your rewards at risk. This is one of the most common questions I get, probably because credit card issuers themselves offer mixed signals. The short answer is that you usually get to keep your rewards after canceling a card, but there are some important exceptions.

The points and miles you earn from an airline, hotel or other co-branded card are generally safe even if you close your credit account. For example, rewards from the Gold Delta SkyMiles Credit Card from American Express are ultimately administered by Delta, and your relationship with Amex generally doesn’t come into play. Once the miles are in your SkyMiles account, they’re yours (though card issuers may claw back rewards earned from purchases that are later returned or refunded).

The story is different for rewards from credit card loyalty programs, such as Chase Ultimate Rewards points or Barclaycard Arrival miles. Those rewards can be forfeited if you cancel your card, so it’s important to transfer or redeem them before closing your account. In some cases, you can simply transfer those points to a different account in the same program. For example, you can combine points from the Chase Sapphire Preferred Card and Ink Plus Business Card; just make sure to do it before you close the account in question.

The Chase Sapphire Preferred is one of my all-time top credit card recommendations.
Make sure you transfer or redeem rewards from credit card loyalty programs before closing your account.

A lot of people get confused about this because credit card phone reps routinely suggest that closing your account will put your rewards in jeopardy, even for co-branded cards. What they may mean is that points earned that haven’t yet appeared in your frequent-flyer or hotel account may be lost. Also, canceling your card could lead to an extended period of inactivity in your loyalty account (because you’re no longer earning on the card), and that could cause your points or miles to expire. However, that’s an indirect result — canceling the card itself is not the issue, and there are plenty of other ways to keep rewards from expiring.

For more on protecting your credit card rewards, check out these posts:

If you have any other questions, please tweet me @thepointsguy, message me on Facebook or send me an email at info@thepointsguy.com.

Chase Sapphire Preferred® Card

Even after the introduction of the Chase Sapphire Reserve, the Chase Sapphire Preferred is still a fantastic choice if you want to avoid the Reserve’s $450 annual fee, earn 2x on all travel & dining and earn a 50,000 point sign up bonus.

Apply Now
More Things to Know
  • Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $625 toward travel when you redeem through Chase Ultimate Rewards®
  • Named Best Credit Card for Flexible Travel Redemption - Kiplinger's Personal Finance, July 2016
  • 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
  • Earn 5,000 bonus points after you add the first authorized user and make a purchase in the first 3 months from account opening
  • No foreign transaction fees
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 50,000 points are worth $625 toward travel
  • No blackout dates or travel restrictions - as long as there's a seat on the flight, you can book it through Chase Ultimate Rewards
Intro APR
N/A
Regular APR
16.49% - 23.49% Variable
Annual Fee
Introductory Annual Fee of $0 the first year, then $95
Balance Transfer
5.00%
Recommended Credit
Excellent Credit

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.