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Delta has led the way with their baggage tracking system and recently has launched their new baggage guarantee of 2,500 SkyMiles if your bags don’t arrive within 20 minutes. When it comes to Delta’s pet travel services, they’ve had a rough few years. With almost half of the industry’s pet deaths over a three-year period and the Westminster Dog Show debacle earlier this year, they’ve gotten a reputation with pets that almost beats United’s reputation with guitars.
But hopefully that’s about to change with Delta’s newest offering for pet owners. With a new wireless GPS device from Sendum, you’ll be able to keep track of your pet’s location, temperature, and condition every step of the way. It also sends alerts to Delta’s cargo team if the crate is not properly cared for or handled. Delta receives updates, while pet owners can track their pooches using a website portal.
The GPS device is called a PT300 Multi-Sensor Tracker with Real-Time Monitoring, and is used for shipments of all kinds of items, from vehicles shipping goods to the goods themselves. Each pet gets its own GPS tracker, so you won’t simply be following a flight. It is affixed to your pet’s traveling crate, which means it has to be prepped by the cargo team, so this service is not available for passengers who “ship” their pets via checked luggage; it’s only for those who bring their pets to be shipped as cargo.
It’s currently being rolled out at airports in 10 U.S. cities: New York (LGA’s Delta Cargo), Atlanta (ATL), Cincinnati (CVG), Detroit (DTW), Los Angeles (LAX), Memphis (MEM), Minneapolis/St. Paul (MSP), Seattle (SEA), Salt Lake City (SLC), and Tampa (TPA). The device will be available for an extra fee of $50 on top of the $200 one-way fee they currently charge.
I still don’t recommend checking pets in cargo holds if you can avoid it (though many people with larger pets can’t), but it’s good to see an airline taking proactive steps to ensure pet safety! You can see Delta’s entire pet policy and those of many other domestic airlines here.
Hat Tip: Steele Luxury Travel Blog