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Last week we wrote about how Delta forced ExpertFlyer to remove all availability and how it was such a customer unfriendly move on Delta’s part. Well, American Airlines must have taken note, since they announced today that ExpertFlyer now supports full US Airways flight availability for both awards and upgrades.
ExpertFlyer posted the following on Flyertalk:
As part of our continued partnership with American Airlines, we are pleased to announce that as of today ExpertFlyer now supports full US Airways Award & Upgrade searching and alerting. The addition of awards and upgrades from US Airways operated flights will complement the existing American Airlines operated award/upgrade data currently available to subscribers of ExpertFlyer. In addition Flight Alerts can now be created for award and upgrade inventory for US Airways operated flights.
The newly supported classes are:
O – First – Award/Upgrades, also complimentary Preferred upgrades into First
I – Business – Award/Miles Upgrade
J – Business – Upgrades into Business using Certificate upgrades for ALL applicable routes (not just PHL-TLV)
X – Economy – Award
This information is now available via the Award & Upgrade search tool.
As per American management:
“We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights,” said Cory Garner, American’s managing director – distribution. “This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.”
When it comes to searching for flight availability and setting alerts for award seats, I usually turn to ExpertFlyer, so I consider this a good move by American for making the decision to allow US Airways award space to show up on ExpertFlyer now. As the American/US Airways merger moves along, I think it’s safe to say that American will continue their relationship with ExpertFlyer, which I believe is good for consumers- especially frequent flyers.