Enterprise Rolls Out New Enhancements to Its Loyalty Program

by on July 8, 2014 · 5 comments

in Avis, Elite Status, Enterprise, Hertz, Travel Industry

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Driven by a highly competitive rental car market, Enterprise Rent-A-Car recently announced some sexy new enhancements to its Enterprise Plus loyalty program, including points earning/redemptions in Europe, the option of receiving an e-receipt following a rental, and status match opportunities.


New enhancements to Enterprise Plus’ loyalty program include more opportunities to earn/redeem points, including overseas (Image courtesy of Shutterstock)

First launched in 2012, the Enterprise Plus program earns its members one point per qualifying dollar spent on Enterprise rentals, and free rental redemptions start at 400 points for any available car on any day – subject to availability – with no blackout dates. (Note that points aren’t earned on free rental redemptions.) As long as members book one qualifying program rental every 36 months, their Enterprise Plus points won’t expire.

The loyalty program’s four-tiered elite status is based purely on rental activity, as seen in the chart below:

The four elite status tiers in the Enterprise Plus loyalty program

The four elite status tiers in the Enterprise Plus loyalty program

Since its inception, Enterprise Plus has allowed its members to earn and redeem points only for rentals in North America, but Enterprise’s Drive Alliance partnership with National Car Rental and Alamo has expanded the loyalty program’s reach. Enterprise Plus members can now redeem points for free rental days at participating Enterprise locations in France, Germany, Ireland and the United Kingdom. This new redemption option in combination with the Drive Alliance makes getting  free rentals in Europe much easier.

Another new Enterprise loyalty-program advantage is the option to receive eReceipts for rentals with both Enterprise and National, making it easier for members to keep track of their rental activity online.

The final enhancement is a new status match program that allows members of Avis and Hertz loyalty programs to match their current elite status when switching into the Enterprise Plus program. The chart below details these new status match options:

Enterprise Plus' new status match program

The new Enterprise Plus status match program

To apply for an Enterprise status match, Avis and Hertz members must submit proof of their current status by providing both their account number and current monthly statement.

For more on how to get the most out of rental car loyalty programs, check out the following posts:

Maximizing Car Rental Programs for Free Days

Ways to Save on Rental Cars

Earning the Most Miles and Points on Car Rentals

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Andy Taylor

    It should be noted that frequent business travelers who most likely utilize National’s Emerald Club can use their membership and earn rental credits at Enterprise as well. Currently you can only burn rental credits at National, but the functionality to earn AND burn at both brands is likely coming soon. E-Plus is really targeted for the leisure traveler or small business owner who frequently rents off airport with Enterprise.

  • Baz

    I gotta bypass the counter.

  • m

    But can US members of National’s program earn credits for National rentals in Europe? Even National’s own reps cannot provide a consistent answer to this question! Does anyone know for sure? Also, do US member National executive benefits apply in Europe, like free additional driver?

  • SeaBee3

    From everything I have heard (and believe me, I have really checked), the answer is no on the earning. :(

  • jjflysalot

    Enterprise customer service–no question, top notch; however they’re usually

    ridiculously expensive AND NO AIRMILES?! Whaa?

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