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SPG Platinum Members Now Eligible to Receive Upgrades When Flying Delta

by on September 9, 2013 · 13 comments

in Delta, Starwood

Further enhancing the Crossover Rewards partnership between Delta and Starwood Delta announced today that Starwood Platinum members will now be eligible for complimentary upgrades when flying on Delta, according to a new update on their site today.

SPG Plats now get complimentary upgrades.

SPG Plats now get complimentary upgrades.

When you go to Delta.com’s SPG Crossover Rewards page and look under “When You Fly,” you’ll see the new policy stated: “SPG Platinum elite members receive priority check-in, Priority Boarding, unlimited complimentary upgrades and first checked bag free.”

Here’s how this new benefit will work. At the time of booking, an upgrade request will be automatically created for eligible flights for SPG Platinum members who are enrolled in Crossover Rewards. The upgrade request will placed on the airport standby list and will clear based on availability at the gate. All Medallion members will be upgraded before SPG Platinum members.

If a member has both SPG Platinum status and is a SkyMiles Medallion member enrolled in Crossover Rewards, their Medallion status will determine the priority on the upgrade list.

For eligible flights, SPG Plat’s will be given priority behind Medallions, Medallion Companion, and KLM, Air France, and Alaska elite upgrades, which means that in the rare event there are empty seats up front and all Medallions have cleared, then SPG Platinum members would get the upgrade. If you are a Medallion member and have SWU’s check my Maximizing Delta Systemwide Upgrades Domestically to find out how to make the most of a SWU on Delta.

As a recap, Crossover Rewards provide elite members of both loyalty programs reciprocal benefits. SPG Gold and Platinum members will receive bonus Starpoints on purchased Delta fares. As an SPG elite member, when you book a Delta-marketed and operated flight will receive one Starpoint for every one U.S. dollar. SPG Platinum members will receive priority check-in, priority boarding, and waived baggage fees.

When Delta Medallions stay with Starwood, they’ll receive one SkyMile per $1 of eligible room revenue. Delta Platinum and Diamond Medallion members will receive elite check-in line access, free in-room high-speed internet access and late check-out.

Now is a great time to enroll in Crossover Rewards, if you haven't yet done so.

Now is a great time to enroll in Crossover Rewards, if you haven’t yet done so.

If for some reason you have not yet registered for Crossover Rewards, you should do so now by heading to either the SPG Registration Page or Delta Registration page.

In my opinion, this is a nice enhancement to Crossover Rewards, and I have heard that this was benefit was supposed to be implemented back when Crossover Rewards was rolled out, but Delta was having trouble some technical difficulties which is why they chose to roll this out at a later time.

Also, going for Lifetime Platinum status with Starwood now means that you will be basically getting lifetime status with Delta, assuming they continue their partnership.

Some Frequently Asked Questions:

As an SPG Platinum elite member enrolled in Crossover Rewards, how do I become listed on the upgrade list?
At the time of booking, your upgrade request will be automatically added to your itinerary and will be included on the airport standby list upon check-in for your flight. Standby upgrades will clear based on availability at the gate.

As an SPG Platinum elite member enrolled in Crossover Rewards, where will I be listed on the upgrade list?
For eligible flights, you will be given priority behind Medallions, Medallion Companion, and KLM, Air France, and Alaska elite upgrades.

If I am an SPG Platinum elite member who is also a Delta Medallion and enrolled in Crossover Rewards, where will I be listed on the upgrade list?
You will continue to clear on the upgrade list based on your Medallion Tier.

As an SPG Platinum elite member, do I receive access to Economy Comfort™ and Preferred Seats?
SPG Platinum elite members who are enrolled in Crossover Rewards, do not receive additional benefit on Economy Comfort or Preferred Seats.

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  • Urbanist

    Given that, as a platinum skymiles flier, I receive upgrades ~60% of the time, this is pretty meaningless to anyone without Platinum or Diamond status. Of course, having Platinum or Diamond status means that you’re likely getting upgrades most of the time you fly on Delta anyways, and would be prioritized in front of any SPG crossover upgrade, so this is meaningless to you too.

  • Cole C

    I wonder where SPG Plats will fall in relation to Medallion Companion upgrades? Those were previously last on the list. Given that companions can in theory be upgraded up to 24 hours ahead of time whereas SPG Plats are officially only available for a gate standby upgrade, sounds like most likely companions are ahead of SPG Plats.

  • CrossedOver

    I agree with the comments below that this new benefit is mostly meaningless but I think it may help me in my situation. I travel with my girlfriend who is Delta Platinum. I don’t have status with Delta but I am SPG platinum. Perhaps this will allow us to upgrade together more frequently.

  • Slee

    You would have higher status as her companion, so the benefit offers you nothing. If you are traveling alone, now you are that proverbial snowball. You’d have a better chance winning $1000 on a scratch off…

  • Slee

    I’ll wager odds at 1000:1 of getting an ‘SPG Upgrade’. Ever. I suppose its better than zero though, so that’s something right? Looks good on the marketing material though.

  • Pingback: Travel Summary – 9/9/13

  • Jerry

    For eligible flights, SPG Plat’s will be given priority behind Medallions, Medallion Companion, and KLM, Air France, and Alaska elite upgrades

    = no upgrade ;)

  • Sean Hall

    Plats what I’m talking about

  • Matt

    Delta is master of creating the ILLUSION of giving you something, when in fact they have given you NOTHING!

    i.e. Delta, despite being the largest airline with the most frequent flyer program members, releases the fewest number of award seats (unless you consider 325,000 miles to London an “award”).

    i.e. Delta makes it easier for you to earn status next year by letting you “roll over” your extra MQMs. This won’t matter though, as Delta has also made it much harder for you to earn status next year with the introduction of MQDs– an acronym for My, Quite (the) D*ckmove.

    Actually, Brian and USA Today made the case better….

    http://www.usatoday.com/story/travel/flights/2013/03/04/delta-frequent-fliers-complain-about-redeeming-miles/1963057/

  • Ron Miller

    better chance of freezing in hell

  • Allan Klein

    This is practically worthless. Upgraded after literally everybody else who has no status on DL. I wouldn’t mind if it was used as an additional tiebreaker such as medallion level and DL Amex reserve card, but this pretty much the illusion of a benefit.

  • ry212

    Never gonna happen…. unless you’re doing a red eye from LAX.. this unlimited automatic upgrading has been such a problem for members.. Sure the top-tier always get the upgrade leaving the silver to hardly ever to see an upgrade especially in business markets. I don’t see it lasting for many more years, there needs to be a restructure.

  • R. Scott

    This was one article I had not yet read on TPG; however, I started to get upgraded on my delta flights BOS-RDU and RDU-BOS. I guess no Medallions fly that route. It isn’t a huge perk, but when it happens, it makes you feel awesome.

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