Further enhancing the Crossover Rewards partnership between Delta and Starwood Delta announced today that Starwood Platinum members will now be eligible for complimentary upgrades when flying on Delta, according to a new update on their site today.
When you go to Delta.com’s SPG Crossover Rewards page and look under “When You Fly,” you’ll see the new policy stated: “SPG Platinum elite members receive priority check-in, Priority Boarding, unlimited complimentary upgrades and first checked bag free.”
Here’s how this new benefit will work. At the time of booking, an upgrade request will be automatically created for eligible flights for SPG Platinum members who are enrolled in Crossover Rewards. The upgrade request will placed on the airport standby list and will clear based on availability at the gate. All Medallion members will be upgraded before SPG Platinum members.
If a member has both SPG Platinum status and is a SkyMiles Medallion member enrolled in Crossover Rewards, their Medallion status will determine the priority on the upgrade list.
For eligible flights, SPG Plat’s will be given priority behind Medallions, Medallion Companion, and KLM, Air France, and Alaska elite upgrades, which means that in the rare event there are empty seats up front and all Medallions have cleared, then SPG Platinum members would get the upgrade. If you are a Medallion member and have SWU’s check my Maximizing Delta Systemwide Upgrades Domestically to find out how to make the most of a SWU on Delta.
As a recap, Crossover Rewards provide elite members of both loyalty programs reciprocal benefits. SPG Gold and Platinum members will receive bonus Starpoints on purchased Delta fares. As an SPG elite member, when you book a Delta-marketed and operated flight will receive one Starpoint for every one U.S. dollar. SPG Platinum members will receive priority check-in, priority boarding, and waived baggage fees.
When Delta Medallions stay with Starwood, they’ll receive one SkyMile per $1 of eligible room revenue. Delta Platinum and Diamond Medallion members will receive elite check-in line access, free in-room high-speed internet access and late check-out.
In my opinion, this is a nice enhancement to Crossover Rewards, and I have heard that this was benefit was supposed to be implemented back when Crossover Rewards was rolled out, but Delta was having trouble some technical difficulties which is why they chose to roll this out at a later time.
Also, going for Lifetime Platinum status with Starwood now means that you will be basically getting lifetime status with Delta, assuming they continue their partnership.
As an SPG Platinum elite member enrolled in Crossover Rewards, how do I become listed on the upgrade list?
At the time of booking, your upgrade request will be automatically added to your itinerary and will be included on the airport standby list upon check-in for your flight. Standby upgrades will clear based on availability at the gate.
As an SPG Platinum elite member enrolled in Crossover Rewards, where will I be listed on the upgrade list?
For eligible flights, you will be given priority behind Medallions, Medallion Companion, and KLM, Air France, and Alaska elite upgrades.
If I am an SPG Platinum elite member who is also a Delta Medallion and enrolled in Crossover Rewards, where will I be listed on the upgrade list?
You will continue to clear on the upgrade list based on your Medallion Tier.
As an SPG Platinum elite member, do I receive access to Economy Comfort™ and Preferred Seats?
SPG Platinum elite members who are enrolled in Crossover Rewards, do not receive additional benefit on Economy Comfort or Preferred Seats.
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