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How Can You Request a Better Bonus Offer After Applying for a Credit Card?

by on September 15, 2013 · 14 comments

in Credit Cards, Sunday Reader Questions, Video Blog Post

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TPG reader Brad tweeted:

@thepointsguy If I submitted an application for a credit card with a 50,000-point bonus but just saw a 60,000-point offer that I qualify for, how can I get them to give me the 60,000 points?”

This is one of the most vexing questions in the points world. Credit card offers change all the time – bonuses go up, bonuses go down; annual fees are waived the first year then they’re not; statement credits appear then disappear from offers – it’s enough to drive you crazy making sure you get in on the best offers.

Unfortunately, most credit card companies will not let you cancel your current card and apply for the same product and get a new offer, at least not after just one year, so don’t hastily re-apply for the same card.

What I would recommend is to ask the credit card company to match you to the new offer. You can tell them you just applied and that there is a better public offer that you found and ask if they will match it. The more recently you applied, the better your chances.

Some credit card companies are more lenient than others when it comes to this – it really just depends. American Express used to be very lenient and as long as you gave them the new offer code they would match it. However, more recently they have really cracked down and will no longer match new offers, so I would just caution you that whenever you apply for an American Express offer, that generally will be the best offer you’ll get.

My first recommendation would be to send a secure message asking for the better offer.

My first recommendation would be to send a secure message asking for the better offer.

When it comes to Chase, usually they will bump you up to the higher bonus as long as it is within 90 days, but again there is no written policy on this. Generally if you’re a good customer, the credit card companies want to keep you happy.

The card match tool is a great resource.

The Card Match tool often displays the best offers currently out there.

When it comes to getting the best offer possible at a certain time, check out the CreditCards.com Card Match tool which allows you to see if you have any special offers targeted towards you. Often the bonuses that are available through the Card Match Tool are 50-100% higher than the best current offers out there, so it’s always worth checking before you apply for a new credit card. Also, I always post the best public offers on my site, so you can be sure you’ll be getting the best offer available here.

I would say, the best way to start is to send a short secure message online and ask for the better bonus. If that doesn’t work, then pick up the phone and give the credit card companies a call. But, don’t get too angry, because you didn’t apply for the better offer, so you shouldn’t assume you would get it.

With that, I do know a lot of people have had success getting matched to a better offer, and even if you don’t get the full bonus differential, sometimes they’ll drop some courtesy points in your account. Once again, it never hurts to ask!

See these related posts:

Applying For The Best Credit Cards – The Top Deals For Your Round Of Applications

Top 25 Travel Credit Cards With The Lowest Bonus Minimum Spending Requirements

Maximizing Targeted Offers and the Card Match Tool

Top Current Credit Card Offers With First Year Annual Fee Waived

Credit Card Application Status and Reconsideration Links and Contact Info

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • James

    Great article just appleid for chase united card, 30k points. I secure messaged them for 50k points and a small fee for the first year. Ill let you know what happens.

  • JM

    I got them to bump me up to the 50K on that card, with no annual fee. That was about 6 months ago. Good luck.

  • Samuel A

    In my experience Chase is the only major issuer that matches other offers. With any of the others you are stuck with what you applied for.

  • Alex

    Just FYI AMEX doesn’t have secure messages anymore; the only options are to call or chat with an online representative.

  • David

    I looked at the card match tool and they want my SS number when you sign up to use the tool and I am reluctant/unwilling to give out that information.

  • http://mreverydaydollar.com/ Mr. Everyday Dollar

    Through a secure message, Chase matched the 50k targeted and office application offer after I signed up for the standard 30k offer. Good luck!

  • Mike Cohen

    Can you send me the offer code or link? Thanks!

  • http://mreverydaydollar.com/ Mr. Everyday Dollar

    There are two ways to get the offer: go into a Chase branch and fill out the 50k paper application with a rep or log in to your United account and check to see if you’re offered the 50k signup bonus.

  • Mike Cohen

    Thank you for the response Mr. Dollar!

  • Superbear

    Citi matches offers too

  • thepointsguy

    You don’t have to enter your SSN

  • Matt

    Amex just told me their Risk dept won’t approve more than two lending cards in a 12mon period. Have you heard of this before or is it new?

  • Matt

    FYI I complained to Amex CS and they gave me an extra 15K starpoints on my business card.

  • James

    I missed the sigh up bonus for the southwest card, you think if I sign up and request it they would give it to me? Thanks!

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