TPG reader Michael asked:
“How do I get mileage credit on a flight for Korean Air when the Delta customer service representatives say none of the flights on the date that I want are codeshare-eligible to be booked?
“I would even prefer to book a Delta flight but they are $3,000 more expensive than Korean Air for my dates. I am booking business class (Prestige Class) on Korean Air and would like at least some MQM credit (the class of fare for my flights would be 75%). Please let me know if there is anything I can do!”
For flights after September 1, 2013, Delta will not be giving any MQMs for Korean Air-ticketed flights – flights have to be booked as a Delta codeshare.
Unfortunately, if your flight is after September 1, then you’re pretty much out of luck. If, by chance, you are flying before then, the old award chart will come into play and you can earn anywhere from 50-100% MQMs on your Korean Air flights.
What I would do is contact Delta, and voice your concern. Delta has recently rolled out some changes – such as hacking away at the flexibility to make Same Day Confirmed flight changes, an impending shift to a revenue-based elite program, an inflexible 72-hour rule on award tickets, and consumer-unfriendly expiration of miles when a member dies - that were not very popular with their elite flyers. Enough people spoke up and complained and Delta did take back some of the harsh rules that they had put into affect.
You could also just keep checking to see if Delta does file a codeshare for that flight that does come down in price but unless they can ticket it on a Delta ticketed flight number, your situation will remain the same.
I’m sorry as this is probably not the answer you were hoping for – but if this is going to be a continuing issue with Delta, let them know that you’re going to have to take your business elsewhere and hopefully they will do something about it.
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