This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

TPG reader Michael asked:

How do I get mileage credit on a flight for Korean Air when the Delta customer service representatives say none of the flights on the date that I want are codeshare-eligible to be booked?

“I would even prefer to book a Delta flight but they are $3,000 more expensive than Korean Air for my dates. I am booking business class (Prestige Class) on Korean Air and would like at least some MQM credit (the class of fare for my flights would be 75%). Please let me know if there is anything I can do!”

 

For flights after September 1, 2013, Delta will not be giving any MQMs for Korean Air-ticketed flights – flights have to be booked as a Delta codeshare.

Unfortunately, if your flight is after September 1, then you’re pretty much out of luck. If, by chance, you are flying before then, the old award chart will come into play and you can earn anywhere from 50-100% MQMs on your Korean Air flights.

Korean Air
Delta will not give any MQMs for Korean Air tickets flights after September 1, 2013.

What I would do is contact Delta, and voice your concern. Delta has recently rolled out some changes – such as hacking away at the flexibility to make Same Day Confirmed flight changes, an impending shift to a revenue-based elite program, an inflexible 72-hour rule on award tickets, and consumer-unfriendly expiration of miles when a member dies – that were not very popular with their elite flyers. Enough people spoke up and complained and Delta did take back some of the harsh rules that they had put into affect.

Try calling Delta Customer Service, as they do actually listen!
Try calling Delta Customer Service, as they do actually listen…sometimes.

You could also just keep checking to see if Delta does file a codeshare for that flight that does come down in price but unless they can ticket it on a Delta ticketed flight number, your situation will remain the same.

A seat in Korean Air's Prestige Class will cost more
Korean Air’s stylish stewardesses.

I’m sorry as this is probably not the answer you were hoping for – but if this is going to be a continuing issue with Delta, let them know that you’re going to have to take your business elsewhere and hopefully they will do something about it.

Gold Delta SkyMiles® Credit Card from American Express

If you are a Delta flyer who is looking to bank some extra miles this card is a great addition for your wallet. While you'll earn 2 miles per dollar on Delta purchases and 1 mile per dollar on everything else, you'll also have access to other perks like priority boarding, a first bag checked free and 20% off in-flight purchases.

Apply Now
More Things to Know
  • Earn 30,000 bonus miles after you make $1,000 in purchases on your new Card within your first 3 months and a $50 statement credit after you make a Delta purchase with your new Card within your first 3 months.
  • Earn 2 Miles per dollar spent on purchases made directly with Delta. Earn 1 mile for every dollar spent on all other eligible purchases.
  • Check your first bag free on every Delta flight - that's a savings of up to $200 per round trip for a family of four.
  • Settle in sooner with Priority Boarding.
  • Enjoy a $0 introductory annual fee for the first year, then $95.
  • Terms and Conditions apply.
  • See Rates & Fees
Intro APR on Purchases
None
Regular APR
16.24%-25.24% Variable
Annual Fee
$0 intro annual fee for the first year, then $95
Balance Transfer Fee
See Terms
Recommended Credit
Excellent Credit
Terms and restrictions apply. See rates & fees.

Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.