What the Crash of Asiana Flight 214 Can Teach Us

by on July 8, 2013 · 32 comments

in Asiana Airlines, Points Guy Pointers

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Fire trucks subdue the flames at the Asiana crash scene (AP Photo/Noah Berger).

Fire trucks battle the flames at the Asiana crash scene (AP Photo/Noah Berger).

While the cause of the Asiana Boeing 777 crash-landing in San Francisco that left two passengers dead is yet to be determined, the accident has reminded me to brush up on safety procedures. Here are some of the things I’ve been thinking about since hearing about the crash (via Twitter):

1. Pay attention to the safety announcements. I know we’ve all heard them a thousand times and think we know them backwards and forwards, but it never hurts to have a refresher on where the life vests, oxygen masks and, most importantly, the exit doors are.

2. Always wear shoes – not flip flops – on take-off and landing. These will serve you much better in an emergency exit and protect your feet.

3. Keep your passport handy at all times. You should always have a form of identification on you – especially in an emergency. Plus, the chances of it getting stolen are much slimmer if it is on your person.

Be sure to know how to open the emergency exit doors.

Be sure to know how to open the emergency exit doors.

4. Make sure you know how to open an exit door. It isn’t hard but be sure to familiarize yourself with it, as I learned in Dallas from American Airlines during the Oneworld Medgado, because it does require a few steps. I’m pretty sure passengers on this flight were responsible for opening exit doors, so don’t assume a flight attendant will be able to assist in the event of an emergency.

Feel free to ask a flight attendant - they're there to help!

Feel free to ask a flight attendant – they’re there to help!

5. If you are not sure what to do, feel free to ask a flight attendant for more information. I’m sure they’d be more than happy to advise you and excited that someone is actually interested in safety. It is not “uncool” to actually read the pamphlet!

An aerial view of the Asiana crash scene (AP Photo/Marcio Jose Sanchez).

An aerial view of the Asiana crash scene (AP Photo/Marcio Jose Sanchez).

I’m not going to make any judgment on pilot vs mechanical error, but even so unless I hear something official, I’m not nervous to fly Asiana or Boeing 777s. I actually have an LAX-ICN Asiana First Class award ticket later this year and I’m not worried at all about switching it as Asiana has a great safety record and so does the 777.

Safer Skies
Despite the severe damage in the crash, what might have been most surprising is how few casualties they were. In the wake of the disaster, the Associated Press released a report revealing how safety advances in aviation technology have made these boosted survival rates, according to the AP report. They include:

  • Stronger seats with bolts holding them into the floor that are designed to withstand forces up to 16 times that of gravity. This prevents rows of seats from packing together during a crash, crushing passengers.
  • Carpeting and seat cushions are now made of fire retardant materials that burn slower and don’t give off noxious and dangerous gases.
  • Exit row doors are much simpler to open and easily swing out of the way, allowing passengers to quickly exit. Rows of lights on the floor that change from white to red when an exit is reached expedites the process.
  • Flight attendants at many airlines now train in full-size models of planes that fill with smoke during crash simulations.
  • Aircraft engineers have looked at structural weaknesses from past crashes and reinforced those sections of the plane and make them stronger overall.
The burned out wreckage of the Asiana crash.

The burned out wreckage of the Asiana crash.

The nature of crashes has also changed. Improvements in cockpit technology mean that planes rarely crash into mountains or each other — accidents that are much more deadly. “Crashes are definitely more survivable today than they were a few decades ago, “Kevin Hiatt, president and CEO of the Flight Safety Foundation, an industry-backed nonprofit group aimed at improving air safety, told the AP. “We’ve learned from the past incidents about what can be improved.”

Syracuse crash

134 people died in a mid-air collision in 1960 over Syracuse.

It has been a tough lesson to learn, however, the odds weren’t always in passengers’ favor. From 1962 to 1981, 54 percent of people in plane crashes were killed. From 1982 to 2009, that figure improved to 39 percent, according to an Associated Press analysis of National Transportation Safety Board data. Those figures only include crashes with at least one fatality. There have been other serious crashes where everybody survived.

My Worst Flight
In January 2008, I was flying from Toronto to LaGuardia on Air Canada and was able to get on one of the last flights out before a big snowstorm. The entire flight was bumpy and as we got close to NYC, it got really bad. You could hear the toilet seat slamming up and down and a couple of wind sheers made people start to scream (note, this flight was almost all business people with little to no children). That wasn’t the worst part though. NYC was covered in clouds and it was raining, so I couldn’t exactly tell how far off the ground we were. We went in for a landing and aborted at the last minute – I don’t know how far off we were but I know it was close. The craziest part was that I was sitting next to an off-duty Air Canada pilot who was visibly nervous. He mentioned to me something about the flaps being up and that the pilot didn’t know what he was doing – like driving with your brakes on! I kept waiting for an announcement from the flight deck, but none ever came as we continued to bounce around with people screaming. For the first time in my life I actually thought there was a chance I was going to die. After a while we did end up landing and the plane was just silent as everyone rushed to call/text loved ones. I’ve since been on a number of aborted landings and been in turbulence and nothing compares to this flight – thankfully.

While two casualties from Asiana 214 are two too many, I’m glad it wasn’t worse and I hope that those with severe injuries heal well and we can find out the cause so that it can be prevented in the future. Have you thought differently about flying since hearing about Asiana 214?

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • cga

    You forgot the most important one: Don’t sit by the tail

  • diditclear

    About paying attention to the safety instructions: I always wonder how we are supposed to remember whether the overwing or the rear exits should be opened in case of a water landing. I wish instructions were written on the doors themselves, because after a multi-leg journey involving an A319, a B757, and a B739, it’s hard to remember what to do in each.

  • DK

    Can you tell us about your worst air Canada experience?

  • jmw2323

    was interested in that as well

  • thepointsguy

    Added- it was cut out by accident, but the account is now in there

  • thepointsguy

    Interesting point.. but some studies show business/first as the least safe place to sit (not that that will sway me to forego premium cabins)

  • Brad

    I would also add a cautionary note about lap infants here. No way you could hold onto a baby during that landing. Same with your Air Canada flight probably

  • Sheila

    Please do NOT waste valuable time by retrieving your carry-on bags during an evacuation. NOTHING is that important when seconds matter between life or death.

  • omp spanair 5022 where only people in the last rows survived.i was supposed to be on that but had some last minute changes…

  • Rachel

    “Expedites” — not “expediates.” Brian, you should hire a proofreader.

  • jon`

    Did you mean flaps? Ailerons control roll.

  • Irene

    I have an Asiana flight coming up in a week from LAX to ICN and am thinking I want to fly United instead. It was a United award ticket and I haven’t called them up yet, but do airlines allow these type of changes and would the change fees be waived?


  • Ed A

    One other tip – practice unbuckling your seat belt. These are the easiest safety belts around to reach and release (i.e. vs auto). I practice 6 times – place hands anywhere but on the buckle, reach for and release the buckle (knowing which side it’s on can save seconds). In an emergency: we feel rushed, do not always think clearly, and do not move “gracefully”.

  • tassojunior

    I always grab a seat in the rear row because I take my dog. Will be uneasy now.

    Tragedy is surviving a plane crash and getting run over by the ambulance.

  • Jwill

    My dad said it best “no plane has ever backed into a mountain”. He’s a back row man.

  • tom

    tail strikes do happen (obviously), but they are less frequent than other types of accident.

    the tradeoff is usually between having a big crumple zone in front of you (versus BEING that crumple zone), and being in position to be barbecued by spilled, burning fuel. with fire-retardant materials that are used on today’s aircraft, i would choose the back for safety.

    IF the crash is survivable…

  • iahphx

    As sad as air crashes are, there’s really little for passengers to learn from Asiana flight 214. Air crashes are so amazingly infrequent — and the circumstances so different — that you’d be better off as an individual worrying about just about any other risk.
    That said, I suspect the FAA may now require airlines to add to the safety briefing a spiel about leaving your luggage behind in an accident. Perhaps someday this warning might save somebody’s life.

  • Jason Mickleby

    Dont wear sandals, specially if you have nail fungus !

  • thepointsguy

    1000% agree!

  • thepointsguy

    Yep- corrected

  • thepointsguy

    Good point- I think the same about having a pet on-board too.. I suppose a risk all parents need to take into consideration

  • thepointsguy


  • thepointsguy

    Yea, I don’t mean to be alarmist. However, you’re better safe than sorry and at least taking some of these things into consideration. You never know!

  • thepointsguy

    Yea I just read that one of the deceased *may* have been hit by an emergency vehicle. So tragic.

  • thepointsguy

    Especially for business/first class passengers who have two different straps. Never hurts to practice.

  • thepointsguy

    United may waive the change fee due to these circumstances- they used to allow free changes anyway, but recently changed that. Depending on when your ticket was issued you may be able to change carriers for free. That being said, I wouldn’t necessarily switch from Asiana until we know the cause of the crash- this is still a very unlikely scenario and they may be in safety overdrive after this.

  • thepointsguy

    Fixed. thx for the heads up

  • SuperKirby

    Wow, a little harsh there.

  • SuperKirby

    Not just some, ALOT of studies show that the front of the plane has had more fatalities/more severe injuries when compared to the tail end in crashes.

  • Michael N

    I don’t think that the December 1960 crash was over Syracuse but over Statan Island and Brooklyn.

  • Rudy Rosenberg

    Not to be picky, but the crash in the news photo occurred over NYC, not SYR.

  • thesdp


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