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Hotel Review: Park Hyatt Milan Junior Suite

by on May 29, 2013 · 10 comments

in Hyatt, Trip Reports

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The Park Hyatt Milan was the second hotel stop on my recent trip to Italy. My friends and I spent our first two nights at the St. Regis Florence, then traveled by train an hour and 45 minutes from Santa Maria Novella (Florence) station to Milano Centrale. From Milano Centrale it was about a ten-minute cab ride over to the Park Hyatt.

In front of the Park Hyatt Milan.

In front of the Park Hyatt Milan.

The Park Hyatt Milan is situated right outside of Galleria Vittorio Emanuele II (the world’s oldest shopping mall) and minutes away from some of the Milan’s most popular tourist attractions like the Piazza Duomo and Teatro alla Scala Brera Art Gallery. For those of you who might be in Milan for business rather than pleasure, the Park Hyatt is also just a short distance from the financial district and stock exchange.

Elegant chandelier that welcomes guest into the hotel lobby.

Fancy chic domed glass lobby with chandelier

Free Suite Night from the Hyatt Visa
When I applied for the Hyatt Visa last year I was a Diamond member, which meant my sign-up bonus two free nights would be in a suite. Platinum members get two suite upgrades for paid stays and regular members who get the card get two free nights in a standard room, which is still a great bonus if you use them for expensive rooms. Note: the best Hyatt Visa offer is usually at hyatt.com when you go to make a reservation (logged out of your Gold Passport account) a box should populate with the 2 free nights plus a $50 statement credit.

Hyatt Visa offer with $50 statement credit which usually shows on hyatt.com when making a reservation (you don't have to actually make the reservation to get the credit card offer)

Hyatt Visa offer with $50 statement credit which usually shows on hyatt.com when making a reservation

A few months ago I realized I had a Suite Night Award that was going to expire at the end of March. The first time I called Hyatt Gold Passport to try to use the award for a booking in May, I was told the stay had to take place on or before the expiration date. I tried my luck a few days later and the representative had no problem extending the date for me and booking me a suite at the Park Hyatt Milan.

I was welcomed with a bowl of fruit and two bottles of water.

I was welcomed with a bowl of fruit and two bottles of water.

I was placed in a Junior Suite which usually costs around 860 EUR ($1,105) a night plus tax. For the second night of my stay I had booked a standard room using 22,000 points. The hotel was very accommodating and had emailed me a few days prior to my stay confirming my reservations and letting me know that I would be able to stay in the Junior Suite for both nights instead of having to move rooms which is always a nuisance. As a Diamond amenity I also got a bowl of fresh fruit and two bottles of mineral water as well as free room service breakfast.

The living room of my suite.

The living room of my suite.

My room was nicely furnished and had a small living room area with a sofa, small coffee table, work desk and dining table for two. The entire room was about 480 square feet, though it felt bigger and had complimentary high-speed wired and wireless Internet, which I of course always love.

King bed in the Junior Suite.

King bed in the Junior Suite.

I had asked for a room with a king bed although you could also have requested to have the bed split into two twins. The bed was very comfortable with non-allergenic pillows and crisp white linens.

Mirrored bathroom of my junior suite

Mirrored bathroom of my junior suite

The bathroom was huge. As you can see in each of the pictures above, there was no shortage of mirror space and since the bathroom was so big, the minibar was actually under the bathroom sink, which I think was a first for me.

Bath and separate rain shower.

Deep bath tub and separate rain shower.

On the opposite side of the bathroom was a deep soaking tub and an oversized rain shower.

Walk in closet.

Open closet…in the bathroom

The monster bathroom also housed the closet, which had more than enough hanging and drawer space for even the most well-heeled travelers. There was also a safe, iron, ironing board, and two robes in the closet as well.

One of my favorite club sandwiches ever from the bar.

One of my favorite club sandwiches ever from the bar.

Car Service and Hotel Bar
Our main reason for being in Milan was to catch the Beyonce concert at the Mediolanum arena, which is on the outskirts of the city (about a 30-minute drive from the hotel). The concierge informed us that getting a taxi, in the rain, after the concert would be nearly impossible, so he arranged a sedan which would cost 120 Euros for the dropoff and 60 euros an hour therafter to wait for us. While pricy, the four of us split it since there weren’t many other options.We also wanted to pad timing for traffic, so we decided to just grab a light dinner at the hotel lobby bar- especially since we had had two decadent dinners the preceding two nights in Florence. The service and food was good all around, but I have to say the club sandwich was one of the best I’ve ever had- and I’ve had my fair share of hotel club sandwiches! I actually have a couple friends who want to start a website dedicated to hotel club sandwiches, so Greg and Tom, I hereby nominate the Park Hyatt Milan!

We also had after concert drinks at the Park Bar, which is located right off the Cupola Lobby Lounge and has a decent selection of wine and other nibbles. Other dining options within the hotel include the Restaurant VUN, La Cupola, and Dehors.

Transferring/Getting Hyatt Points
I have mostly been staying at Starwood hotels, so my Hyatt balance was pretty low. To book my second night I transferred Chase Ultimate Rewards points to my Hyatt Gold Passport account, which took about two minutes to transfer (you have to log out of your Hyatt account and then back in for the balance to update.) Hyatt recently made it much easier to check award room availability online, so using Chase points for Hyatt stays is as easy as ever. The Chase Ink Bold and Plus each have 50,000 point signup bonuses after $5,000 spent within three months (2 nights at this hotel, plus 6,000 points to spare) and the Sapphire Preferred offers 40,000 points after $3,000 spent within 3 months. All three cards their $95 annual fees waived for the first year.

Overall
Value-wise for my points, I felt like the Park Hyatt Milan was a great redemption. The staff was excellent and the hotel is centrally located- especially if shopping is on your to-do list. While a lot of my friends naysayed Milan, I had a great two days and in an upcoming post I’ll highlight a top-notch dining experience at Da Giacomo, which was recommended by some fashionista friends (and lo and behold we sat next to Michael Kors). While Italy may have more stunning cities and destinations than Milan, I personally enjoyed my visit and when my travels call for it again, I’ll be burning my Hyatt points to stay at the Park Hyatt again.

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  • JonathanIT

    Nice! I used my free Hyatt Visa suite night at the Park Hyatt Tokyo. I also did one suite night and one regular night… but they made me change rooms. :-(

  • thepointsguy

    Grand Hyatt Kauai made me change rooms too when I used a suite upgrade and points :-(

  • Laura

    Am using one of my free nights from the credit card there in a few weeks!
    (Platinum, so no free suites). Can’t wait to try it, your photos look gorgeous.

  • Thomas

    Park Hyatt Milan was highly overrated and a huge disappointment. It fails to compare against other Park Hyatt properties. The carpet in the entry and halls was stained, the rooms were unremarkable, and the spa was ok at best.
    Why would you eat a club sandwich when you are in Italy???

  • thepointsguy

    Because I was in the mood for a club sandwich? I understand italy has amazing food- and I had my fair share, but I am a believer in switching things up once in a while especially since this was not my first time in Italy (and certainly won’t be last)

  • Ray

    This is one of the best properties hands down – All the staff are trained exceptionally well. The GM, Claudio, is very hands on and has a great service mentality – he is, in my opinion, one of the best GMs at a luxury property that we have ever encountered (on par with the Aman resorts GMs). His winning Hotelier of the Year by Virtuoso was well deserved. He has just moved on after many years at the PH Milano and is now revamping the Martinez in Cannes. Gorka from the PH Paris took over reigns at the Milan property.

    Note that some of the suites now have the Kohler type electronic showers with multiple body sprays, etc. These are incredible rooms and opt for these if you can. We have stayed numerous times at this property and cannot say enough good things.

  • dms

    how nice for you

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