Although Hyatt has a great points program with some amazing redemption opportunities like being able to book award nights at top-tier Park Hyatts for just 22,000 points, until now, one of the drawbacks to trying to book award nights with Hyatt is that unless you had enough points in your Gold Passport account to actually book the award you wanted, the Gold Passport website would not show you award night availability.
Instead, you would have to call the Gold Passport line, ask about availability on various dates and hope they were available.
In a big overhaul of its website, though, Hyatt has now added the ability to search for award nights and availability to Hyatt.com, bringing it in line (finally!) with the other hotel programs and cutting a step out of the award booking process.
To test it out, I just plugged in a date in May at a property I’m eventually interested in staying at, the newly renovated Park Hyatt Sydney in Australia.
Although the normal paid rates came up, there’s now a little box at the top of the results page that says “Show Hyatt Gold Passport Points.”
When you click it, the results automatically repopulate and show both paid rates as well as the points rates per night and the various room types you can choose using points.
Then you just click on the button that says Book With HPG Points, log into your account and book the room. Note, only one room can be booked using points per reservation.
I even just used it myself to book a room at the Park Hyatt Paris Vendome – one of my favorite Hyatt properties in the world – a few months from now. I love the fact that I was able to see availability and book using points and compare it to the room rate all on one screen so I could decide whether to redeem or not. Of course I redeemed – I love the hotel, but 660 EUR ($860) is too much for me!
Although it’s not a revolutionary development, but rather a much-needed update for Hyatt, I’m still glad that the hotel chain finally added this capability to its website. Now if only they’d add some other interesting options like cash & points awards, that would be a fantastic evolution!
Hat tip: Mommy Points.
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