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American Airlines just announced that it is bringing its signature Flagship Check-In experience to New York JFK starting May 1.
So far, American only offers Flagship Check-In at Los Angeles LAX and Miami MIA. It also has one at London Heathrow that is available to passengers traveling to the US in First or Business Class on American Airlines, as well as AAdvantage Executive Platinum and oneworld Emerald customers.
I personally got to try it out in Miami back in August when I flew first class from Miami to LAX on one of the airline’s 3-class 777’s. I’ve also used it in LAX and got to check in next to 30 Rock’s Jane Krakowski and use the first class lounge at LAX, which was a nice way to avoid lines and feel like a celebrity, if only for an hour!
To be eligible to use Flagship Check-In, you must be one of the following:
- A Five Star Service customer (those who pay $125+ per person to get extra attention in the airport)
- A ConciergeKey member (invitation only = be super important or spend a ton on premium class tickets)
- Traveling First Class onboard an international American or select oneworld alliance carrier anywhere in your outbound itinerary (eligible carriers including British Airways, Cathay Pacific, JAL and Qantas)
- Traveling First Class onboard an American three-class transcontinental flight departing from Los Angeles International Airport (LAX), Miami International Airport (MIA), or now from New York’s John F. Kennedy International Airport (JFK)
Flagship Check-In includes customer service representatives who personally assist with travelers individual check-in including baggage check, seating, itinerary changes. There are dedicated self-service kiosks, so no waiting in line for the one functioning touchscreen, and passengers using Flagship Check-In have a designated premium security line with expedited access, which can save tons of time at busy hubs where there are tons of people in the elite lines.
At JFK, Flagship Check-In will be on the departure level closest to the AirTrain access. Look for a sign right outside the entrance. It is available 4:00 a.m. – 11:00 p.m. daily
Then after security, Flagship Check-In flyers are welcomed to the Admirals Club lounge or the Flagship Lounge if taking a First Class international flight.
The airline plans to open another Flagship Check-In at Chicago O’Hare ORD next.
I’m glad to see American expanding Flagship Check-In access – it’s a great benefit and one that can save a lot of time, especially in American’s busiest hubs. I’m looking forward to trying it out next time I fly American’s new First Class again out of New York or Miami! You get access to Flagship even when you use miles, for example 32,500 AAdvantage or 37,500 Avios JFK-LAX, for example.
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