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Hotel Review: Andaz Loft Suite at the Andaz 5th Avenue

by on March 21, 2013 · 15 comments

in Hotel Reviews, Hyatt

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TPG Director of Operations Kate enjoyed a weekend in New York City at the Andaz 5th Avenue and was kind enough to review her experience in an Andaz Loft Suite for us.

One of the greatest perks of working for The Points Guy is getting a surprise bonus in the form of a free suite night award. Brian had gotten two as part of the Hyatt Visa sign-up bonus last year and while he always planned to use his one remaining night at a super fancy Park Hyatt,it was expiring at the end of March and he gave it to me as a gift to celebrate a special occasion. The reservation had to be in his name, but he added me as a guest and I had no issues checking in and enjoying my stay in an Andaz Loft Suite on the hotel’s fifth floor. I’ve been to this hotel before when meeting up with Brian who luckily had gotten upgraded to an Andaz Splash Suite, but have never actually stayed there myself.

The New York Public Library sat right outside the bedroom window.

The New York Public Library sat right outside the bedroom window.

Staying in a suite that looks out at the New York Public Library and being able to people watch over 5th Avenue gives you a true New York experience – even for a jaded New Yorker like myself. Pairing that with a delicious dinner at a local restaurant Vitae and a few drinks at Eamonn’s Bar and Grill on 45th Street, made for a fantastic night in celebration of a special occasion.

As first-timers at Vitae we had to try to foie gras, squid ink pasta, lamb sausage, and duck confit.

As first-timers at Vitae we had to try to foie gras, squid ink pasta, lamb sausage, and duck confit.

I was very pleasantly surprised upon entering our Andaz Loft and seeing how spacious it was. Compared to the Splash Suite that Brian got, it’s actually just about half the size, but still roomy by New York standards. For the dates that we stayed, regular Andaz rooms were going for about $375 a night while Loft Suites were going for about $50 more, but we just used an expiring Suite Night Award from the Hyatt Visa there was no additional cost. Being in this room felt like we had our very own New York City apartment for the night.  Watch the video below for a virtual tour.

Stretching 366 square feet, there was a living room with a desk/work area and a small sofa, coffee table and armchair, and access to an oversized marble bathroom with a stand alone tub, walk-in rain shower, and glass countertops with his-and-her sinks.

Marble

The bathroom amenities from C.O. Bigelow had a nice fresh citrus scent.

The bedroom had a king-size bed and small daybed as well as its own wall-mounted flatscreen TV. True to Andaz’s austere aesthetic, the room decor was…well, stark. I found it lacking a bit as the walls were all very bare, but the furniture in both the living room and bedroom was comfortable and had a clean contemporary look, and I think it’s a nice break from the sensory overload of the New York streets.

King

Opposite the king bed was a daybed that sat under the television.

What made this suite feel even bigger were the high ceilings and large windows with automatic shades in each room. Since we were in a corner room, half of the windows looked out over 41st street and the rest over 5th Avenue. It was entertaining to watch flocks of people dressed in green flood 5th Avenue right before the annual St Patrick’s Day parade on Saturday morning.

The bedroom's television and daybed.

The bedroom’s television and daybed.

Unfortunately, we had somewhere to be so we didn’t stick around to watch the parade, but as a Platinum Hyatt Gold Passport member I could have requested to extend our stay until 2pm using the late check-out option.

Large windows throughout the suite made added brightness and boasted spectacular views of the city at night.

Large windows throughout the suite made added brightness and boasted spectacular views of the city at night.

All Andaz guests receive benefits like free WiFi and all non-alcoholic beverages and snacks provided in the mini bar are included. Aside from in-room benefits, every evening there is complimentary wine service from 6-9 pm downstairs near the lobby. Although we didn’t have time to experience it, there is also restaurant in the Andaz called The Bar Downstairs which serves breakfast and brunch as well as Latin-style dishes in the evening. This is where Diamond members can go to have their free breakfast benefit or you can order room service.

Loved the bathroom's freestanding tub.

Loved the bathroom’s freestanding tub.

Though the stay was brief, I found the staff to be exceptionally friendly and helpful, and I had a great time while I was in the room thanks to its location and size. I definitely I hope to be back some day – maybe to help get rid of some more expiring suite upgrades! – so I can experience it again.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Jake G.

    Isn’t this against the card’s T&C? The terms clearly state that ” Awards are not transferable”. Yet, you openly advocate this “workaround”, where the reservation is in TPG’s name and you stay in the room, even though TPG has no intention of checking in at any point (and is not even in NY!). I wouldn’t feel comfortable doing this, and I would certainly not advocate it to readers (esp. newbies).

  • thepointsguy

    I’ve done it numerous times with hotel points/awards and never had an issue. Not sure what the T&C say, but they’ve never had an issue with it

  • kulfan

    Aside from even the card or the award T&Cs, if this had instead been a normal reservation paid for with cash, wouldn’t booking a room in someone else’s name and that person never actually staying in the room technically not be allowed?

  • R B

    Going to the restaurant VITAE this Saturday! Raving reviews!

  • jason

    hey brian quick question about adding guest name on the reservation, do you call diamond line to add guest name? or the actual property? will this work on award stay?

  • listen

    your “employeee” titles are precious

  • http://www.facebook.com/profile.php?id=685121871 Christopher Wu

    The T&C for this specific award state that they are not transferable. Sure you can probably get away with it but there might come a time when there is a problem. I will only book gift reservations for others. I will never book them in my name and add a guest to the reservation so that they can take advantage of my benefits. There’s always the possibility that something may go wrong and then that person is screwed. Not worth it to me or them.

    https://creditcards.chase.com/credit-cards/hyatt-card.aspx

  • thepointsguy

    Yea I don’t do it a lot- only in special cases and I was in NYC so could have gone to the hotel if needed.

  • thepointsguy

    Precious people deserve precious titles!

  • thepointsguy

    Diamond line..takes about 30 seconds

  • Travis Swanson

    I’ve added people to my reservation and had them check in a number of times. No problems.

  • Dan

    You mention a “special occasion” twice but don’t say what the occasion is. Also I’m confused why you mention your Platinum status would entitle you to a 2pm late check-out if the room is in Brian’s name, and thus you would have been entitled to a 4pm late check out (since the room is associated with somebody’s Diamond status).

  • Anon

    What on earth is a “Director of Operations” for a blog

  • AceK

    I would guess this restriction is to prevent sale of the certificate. This particular use sounds like no harm no foul to me.

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