New Starwood Delta Partnership: SPG Crossover Rewards

by on February 7, 2013 · 29 comments

in Delta, Starwood

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On Tuesday, Loyalty Lobby reported on some leaked details about Starwood Preferred Guest’s upcoming Crossover Rewards partnership program with Delta. I just received the official details on the new joint program directly from SPG myself and here are the specific confirmed benefits.SPG Crossover

Starwood Preferred Guest Elite Members Flying with Delta:

-Bonus Points: SPG Gold and Platinum members will receive bonus Starpoints based on purchased Delta fares. As an SPG elite member, you must book a Delta marketed and operated flight (excluding bookings made through online travel agencies, e.g.,,,,, and will receive either:

  • 1 Starpoint for every one U.S. dollar or its foreign equivalent spent on Delta fares (excluding taxes and fees), OR
  • 500 Starpoints for special Delta fares, often referred to as unpublished fares, including but not limited to consolidator fares, tour, groups, merchant marine and cruise packages.

All segments of the flight must be Delta-marketed (e.g., has a DL flight number) and operated to qualify. A flight is not considered Delta-operated if it is operated by a SkyTeam, Delta codeshare, or other alliance partner carrier.

These points are in addition to the normal SkyMiles you earn!

-Priority Check-In: SPG Platinum members will receive priority check-in at designated Silver Medallion and SkyTeam elite check-in lanes where Delta offers this service (currently, Atlanta, Boston, Detroit, Los Angeles, Memphis, Minneapolis, New York City – JFK, New York City – LGA, Salt Lake City, Tokyo-Narita) or at designated Sky Priority check-in lanes at all other airports.

-Priority Boarding: SPG Platinums will get Zone 1 priority boarding on qualifying Delta flights for themselves and up to 8 additional passengers traveling under the same reservation as the Crossover Rewards Participant is on. Priority boarding is not offered on Delta Shuttle flights.

-First Checked Bag Free: The first checked bag is free for SPG Platinums and up to 3 additional passengers traveling under the same reservation as the Crossover Rewards Participant. This waiver is only for standard first checked bag fee, if any fee applies, for a bag that is not overweight and not oversize under Delta’s applicable rules in Delta’s contract of carriage. Additional checked bags will be subject to the applicable baggage fees as outlined by Delta’s rules and the purchased fare set forth in Delta’s contract of carriage.  The first checked bag fee waiver will only be applied on flight segments which originate on a Delta or Delta Connection carrier when you check-in with Delta for both a Delta-marketed and Delta-operated flight.

Delta Medallion Members Staying with Starwood:

-Bonus Miles: Delta Silver, Gold, Platinum and Diamond Medallion members will receive 1 SkyMile per $1 of eligible room revenue (so the room rate but not taxes)

-Hotel Recognition: Delta Platinum and Diamond Medallion members will receive elite check-in line access, free in-room high-speed internet access, late check-out.

Loyalty Lobby also reported on some unconfirmed details about the new program including rumored airline upgrades on Delta for SPG Platinum members, but my Starwood contacts have said unequivocally that this is not a benefit of the SPG Crossover Rewards program.

At this time, the SPG Crossover Rewards will only be in partnership with Delta, and per my sources at Starwood, there are no current plans to roll out these benefits with additional airlines.

What This Means For You

At a very minimum, this is a great way to double dip and earn valuable Starpoints when you fly Delta. Likewise, you can earn SkyMiles when staying at SPG properties and you don’t have to bank your points to Delta SkyMiles! Later this spring there will be a website where you link your Delta and Starwood accounts and it will automatically recognize your status in both programs.

Even though I’m a Platinum Medallion and won’t be getting any more perks than I currently get, I look forward to banking Starpoints whenever I do fly Delta. I think this partnership is smart – both Delta and Starwood have strong American Express ties and will probably end up generating more loyalty through Crossover Rewards.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Corys401

    Will SPG Gold Members (via AmEx Platinum Card) be eligible for priority boarding and free baggage? Or do they not care how you obtain Gold Status?

  • Starwood Guide

    I believe so which adds greater value to the AMEX Platinum card.

  • thepointsguy

    It doesn’t matter how you obtain SPG Gold (is my understanding)

  • Sfobuddy

    Hmmm. So much for thinning the Medallion Herd. I’m genuinely excited about this program, but can we now expect even MORE people boarding with the rest of the DL elites?

  • Santastico

    “All segments of the flight must be Delta-marketed (e.g., has a DL flight number) and operated to qualify.” If this is true, it kills the opportunity for me. I am based on MSP and unless my final destination in Europe is AMS, LHR or CDG I have no option other than connect to a KLM or Air France flight and booking those connections in a separate ticket makes no sense for me. Poor implementation from Delta since if there is a non Delta segment on the ticket they should be able to at least credit the starpoints for the Delta portion.

  • MG

    So, when you have buy a Delta fare on the Delta Amex or the SPG Amex?

  • MG

    sorry for the typo. It should read: Do you recommend buying a Delta fare on the Delta Amex or the SPG Amex?

  • Guest

    Any info about transferring Skymiles to Starpoints?

  • Newlimos

    Will Amex platinum members who get spg gold be also eligible?

  • Andrew

    Only SPG Platinum get the priority boarding and first bag free perks. Gold SPG members just get the additional points. According to the SPG website.

  • Beta


  • Beta

    No changes from the current status of this.

  • Abhilash

    You would not get any bonus by buying it on your SPG Amex… you would get the bonus via the Delta card so that one still makes more sense. Unless you have a ton of Delta Miles and need more SPG then use spg card.

  • Taha Jamil

    I’m Platinum on Delta and Gold Marriott…I guess I will have to change hotels to Starwood

  • John D

    I’m platinum on both Delta and Starwood so I guess this just gives me a few extra miles or points – I’ve already got the rest – but .. I have to say that Delta has so many programs out there now (credit cards, deals like the one here, buying a premium coach seat, etc.) that give you priority boarding, that soon there won’t be anyone left who’s not in priority boarding.

  • Richzoob

    When will this begin?

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  • David

    Just upgraded to Gold. We don’t travel a great deal but there is a Sheraton close to where our daughter will be going to college this fall. I love using the points and cash when I can and this hotel is perfect for it. However, I would like to build up more points. I have an AMEX and referred a couple of others to it but apparently there is no referral points any longer. Any other ways of accumulating points quickly besides AMEX? Don’t have time (or inclination to go to a time share – let alone the money!)

  • Laura

    I’d be interested in learning if you’ll be able to use Amex to book travel if you want to earn the extra points, although this won’t be the route I’ll take. I recently booked a Starwood hotel through Amex and was denied points because I used a third party. The restrictions that Amex and Starwood gave me seemed way too complicated considering how closely they claim to partner.

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  • Rob

    A couple of weeks ago at ATL, the SKYPR line was longer than the regular line. And when I checked the upgrade queue, it was 63 people long…

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  • Juan C

    I’m a silver medallion and spg gold. I live in a Delta hub city and stay at Starwood hotels 95% of the time I’m away from home. Most of my travel is for business but my company’s policy is that all travel must be booked through Amex Travel Business services. Would I sitll get the crossover points?


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