(Citi) Bank Error In Your Favor- Collect Free AA Miles

by on January 8, 2013 · 5 comments

in American, Citi

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One of the new features of the Citi American Airlines AAdvantage credit cards is a 10% rebate in redeemed AA miles, up to 10,000 per year. I received my rebate in May of last year, but unbeknownst to me I got an additional 1,250 AA miles credited to my account in July as well.

My original 10k bonus, which more than pays for the annual fee on my AA card

My original 10k bonus, which more than pays for the annual fee on my AA card

At the time I probably just scanned my account and thought they were regular AA credit card miles and didn’t think twice about it.

A nice 1,250 AA mile bonus

A nice 1,250 AA mile bonus

However, today I got an email from American AAdvantage entitled “FYI: Bonus Miles In Your Account” and it started off with “Have you noticed a few extra American Airlines AAdvantage® bonus miles in your AAdvantage® account? As you might have guessed, we had a technical glitch.”

I cringed at the glitch word and thought they would politely let me know that they’d be recouping the miles. However, much to my surprise the email ends with:
“While we have fixed the glitch, we think these extra bonus miles might come in handy someday, so we’ve decided to leave them with you! As always, for your latest mileage account balance, we encourage you to visit your AAdvantage® account online at today.”

So two thumbs up to both Citi and AA for allowing us to keep the extra miles. I conservatively value AA miles at about 1.8 cents a piece, so that 1,250 is like finding $22.50 on the street… every mile counts!

If you want to get the Citi AA cards, there are still active 50,000 mile sign-up links, which you can learn about in this post. Note: You’ll have to click through FlyerTalk to get the most updated links.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Heehaa


  • AKold

    I paid for $2K of AA flights on an AA Citi Amex, and got 3X miles instead of 2X. Got a similar email saying I could keep the extra 2K miles!

  • Jamison

    I got 1,800 AA miles for free today from that glitch!

  • Charles Gallagher

    AAdvantage made a good move by making Suzanne Rubin their veep for loyalty last spring. She gets the little things right (and the big things, such as dealing with this glitch). I sit in coach on those creaky, dumpy planes because I think AAdvantage gives great flexibility and a better bang for the buck when it comes to hotels and the ancillary products besides flights.

  • vincenzo

    This is an unrelated topic and definitely a nerdy post but something I have noticed this past week. I have been flying from JFK to SFO and LAX for the last year straight, primarily on AA and Delta. American appears to be changing the planes used for the SFO to JFK flights. Since September 2012, AA deployed 767s with the 2-1-2 first class configuration for the trancon flights; it appears this week (and the next 3 weeks based on my searches) that the 767 is going to be swapped out for the 767/300 ER (which does not have the 2-1-2 configuration). Any thoughts on potential causes for this change? I am assuming first class is not regularly selling out on all the transcon flights; however, curious if this means the A321 might be rolling out sooner than later.

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