Ways To Thank Travel Industry Workers on Labor Day

by on September 3, 2012 · 6 comments

in Travel Industry

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Though most of us (I hope) are lounging around this Labor Day, hitting the beach, firing up the barbecue or just hanging out with friends and family, the hard-working people in the travel industry don’t get a day off. So on this holiday that’s meant to recognize the workers of America, take some time to thank the people that get you where you need to go safely and on time.

There are plenty of ways to show your appreciation.

Write A Letter/Email/Tweet

Though most people just contact airlines and hotels when something goes wrong, take a moment to recognize when something goes right – an airline employee goes the extra mile for you (so to speak) or a hotel employee does something to make your stay memorable – and send an email or letter to the company singling out that employee for their stellar service. Here is a list of airline and hotel contact forms.


Alaska Airlines
Email Form
Twitter: @AlaskaAir

American Airlines
Email Form
Twitter: @AmericanAir

Email Form
Twitter: @deltaassist

Email Form
Twitter: @JetBlue

Email Form
Twitter: @SouthwestAir

Email Form
Twitter: @United

US Airways
Email Form
Twitter: @USAirways

Virgin America
Email Form
Twitter: @VirginAmerica


Service Center Contacts
Twitter: @ClubCarlson

Feedback Form
Twitter: @HiltonHotels

Feedback Form
Twitter: @HyattConcierge

Feedback Form
Twitter: @MarriottIntl

Priority Club
Feedback Form
Twitter: @PriorityClub

Email Form
Twitter: @StarwoodBuzz

If you’ve had a great travel experience lately, be sure to say something!

Elite ‘Atta Boys (and Girls)

Several airline and hotel programs also have ways of letting their elite members express appreciation for particular employees who have done a good job. For instance, Starwood gives its Platinum and Gold members Thank You certificates to hand out to hotel employees who have done exceptional work and Delta gives its Diamond and Platinum Medallions “Job Well Done” to recognize outstanding customer service. Obviously compliments coming in from any passenger/guest are important, but if you’re an elite member of an airline or hotel loyalty program, think about the extra weight your word will carry and be sure to recognize extraordinary customer service when you come across it.

Be Nice

Many people working in the travel industry work long hours in high-pressure situations, and they rarely get a kind word of thanks. So one of the simplest yet most effective ways of showing your appreciation is just to be nice and say thanks from time to time. A smile can go a really long way, especially if someone helps you out. Be courteous, be quick, and be nice. Advice for Labor Day and for life!

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • ASW

    United passengers can also show their appreciation by nominating an employee for oustanding service with United Airlines Outperform Recognition Program app before September 30th, 2012.

    By nominating an eligible UA employee, the employee will be in the running for a cash prize and you will also be in the running for some MileagePlus award miles. Check it out here:

  • Sanrafaelca

    I sincerely looked through your list of vendors to thank, and honestly, the only one I can say a heartfelt thank you to is…you. Your blog has allowed me to go on trips I would not have ordinarily gone on, plan for others, and become a smarter seasoned traveler. So on this Labor Day, thank you for your labor!

  • John Ruda

    Interesting. I’ve never been given Thank You certificates to hand out from SPG. I Luke United’s employee recognition program for Elites but you have to provide the person’s employee number to recognize them. I missed the opportunity to recognize someone great on a flight a fee months ago because I didn’t plan ahead and take it down. Wish it was easier.

  • Jimgotkp

    As a hotelier, I love this post. A thank you and a message to the GM or another manager goes a long way in the hospitality industry. It makes my day when a guest remembers my name and recognizes my performance to a manager because I know I provided them with an experience that they will never forget.

  • LR

    Good post. I fly about 40-60k miles a year on various airlines, and I still find it absolutely shocking the level of expectations from flyers, particularly here in the US. I am at the DFW admirals club right now, just overhearing this guy complaining about how his flight was delayed for 30 minutes!! I always take time to thank employees in the hospitality/travel industry.

  • Jamison

    how about the whole Service Industry?

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