Sunday Reader Question: Amex Point Posting & Extended Payment Option Promotion

by on August 19, 2012 · 8 comments

in American Express, Sunday Reader Questions

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Update: Get 50,000 Membership Rewards points with Business Rewards Gold when you spend $5,000 in the first three months of Card membership.

Here’s a question from TPG reader George about American Express Membership Rewards points and the Extended Payment option:

“I jumped on the last 75,000 bonus (no longer active) for the Amex Business Gold card, and I’ve got two questions. First, how long does it take Membership Rewards points to post? I’ve been using the card for well over a month but have seen no points posted yet.”

Points go into “Pending” status a few days after your statement closes (the closing date will display on your online Account Summary). You can check your pending points by logging into -> Points Summary and then clicking on Pending Points -> View Detail.
If you need those points you can call customer service and they will post them to your account immediately as long as your account is in good standing.

As for the sign-up bonus, it should post once the statement closes in which you hit your spend requirements. Now for George’s second question:

“Second, I applied for the Extended Payment option today but was turned down.  When I called to ask why, they said it was invite only. Do you know how to get an invitation? It’s kind of dumb that they mention the feature on their site when you apply for the card, but then deny you as invite only.”

While they advertise the program, I do believe there is an annual income requirement, so maybe yours didn’t meet the threshold for enrollment in this promotion and maybe they didn’t want to tell you that? Not a dig on you, but just a potential reason why you couldn’t be enrolled. Otherwise, I’d call or message them and ask them to reconsider your enrollment.

My experience with the program has been a little odd as well. I registered in April and never got the points but then, unprompted,  I got this letter in the mail this week stating I would indeed get the points. So perhaps they are having issues managing program and promotion enrollment?

Either way, for everyone else – if you have an American Express charge card (Platinum, Premier Rewards Gold, Gold) then you might as well trying to sign up for this promotion. It basically allows you to pay certain charges over time without the traditional penalties that come along with having a pay-in-full charge card. You don’t actually need to use the service, so it’s free points – my favorite kind!
10,000 point link (Try this one first)
5,000 point link

I had signed up my Platinum card, but just registered my Premier Rewards Gold card for the 10,000 point promotion and was just accepted. If you have multiple cards, you might as well try registering them all for these points – never hurts to try and there’s no cost or credit pull associated with the application (though it does ask for your annual income).

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • EH

    I had the same problem; registered in April, nothing ever posted, and got a letter in the mail last week. Hopefully they’ll actually go through.

  • Peach Front

    Same here, except I noted the points had already posted a few days before I got the letter which I think arrived Friday or yesterday for me.

  • David

    I actually received the 10k points… twice. Needless to say, I transferred the points straight away after the 2nd deposit before they could re-claim them.

  • Grm1231

    Thanks for answering my question. I called AMEX and their answer for my rejection was kind of muddled, but it was something like I had just opened my account and I couldn’t get the offer yet.

  • pssteve

    Ditto with DH. Basically it’s been 1 screw up after another. Started with original bonus that took 4 months and hours on the phone and writing.Finally got it straightened out and in the mean time they devalue the program by 50%( Continental and BA ) yet they still expect me to pay them $175 to carry their card so merchants can pay them 3% and I can pay a foreign transaction fee. There is something wrong with this business plan. I’ll be dropping them once I figure where to park 125000 points.

  • Travel Summary

    My points posted but still got the letter last week. Hoping they’ll give me another 10K! (2x cards)

  • brlfly

    When i click on the link it says i am already enrolled which is true but on my personal card, i want to get my business card enrolled, any ideas?

  • jli
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