Hotel Review: Westin Excelsior Rome

by on December 27, 2011 · 20 comments

in Starwood, Trip Reports

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This is an installment in my Istanbul: End of Year Mileage Run with Dad series. Posts include; Cheap Istanbul Flights: From $576 Total Roundtrip on Delta from JFKHelp Plan My Long Weekend in IstanbulFlight Review: Alitalia JFK-Rome in CoachHotel Review: Westin Excelsior RomeHotel Review: Park Hyatt Istanbul Spa RoomIstanbul Eats and Excursions. 

Since we were flying to Rome on Alitalia en route to Istanbul, my dad and I decided to take a breather and spend a night in Rome to get our bearings and have a good Italian meal.

Last time I was here I stayed at the Intercontinental De La Ville as a Priority Club Royal Ambassador. This time I decided to test out my SPG Platinum status at the Westin Excelsior Rome.

The Rate

I used the SPG Cash & Points option to book a standard room for us using 8,000 points and $150 in cash (plus 10% VAT), bringing the total to $165. I thought that was a decent deal considering rooms at the time were starting for 280 euros ($365 USD) plus tax. That meant each SPG point I used was worth roughly 2.5 cents at least. Especially considering that when we got there, we were upgraded to a Grand Luxe Suite, which goes for upwards of 1,500 euros! Plus, Cash & Points stays count towards elite status now, so I was upping my stay count.

The Suite

My Grand Luxe Suite was positively enormous (at least by European standards) at over 800 square feet. It had a master bedroom with a king-size bed, and a second bedroom with two twins. In the living room, there were a couple sitting areas including a small breakfast table, and a sofa and chairs upholstered in colorful velvet near the Bang & Olufsen flat-screen. There were windows overlooking the street and city. My all-Italian-marble bathroom had a Heavenly Shower plus a separate bath, a bidet, toilet, and two sinks. All in all, there was tons of space, and it was a beautiful room to relax and kick back with my dad before grabbing a cocktail in the hotel bar and heading out to dinner.

Westin vs. Intercontinental

Though I loved the Intercontinental’s location right atop the Spanish Steps, I actually enjoyed my experience at the Westin (on Via Veneto) better. As a top-tier Starwood elite, I got all the perks, including free WiFi (15 euros a day value), and a very valuable upgrade on an award stay. Priority Club Royal Ambassador benefits don’t technically apply to award stays, which makes me favor Starwood in this important respect. In my general experience, upgrades as Starwood Platinum are hard to come by in US, but I get treated like a king in Europe, which makes it all worth it since I go there so much. I’ll definitely be checking into the Westin Rome again!

Meanwhile, check out my room and hotel photos below for an inside look at my suite and some of the other beautiful aspects of the property. One of our favorite features of the hotel was the ornate lobby bar that featured a fantastic piano singer nightly.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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  • Anonymous

    I absolutely love the Westin Excelsior. I’ve been upgraded to what I like to call the Cosa Nostra suite there as well. Very pimp, in the right way:)

  • Brent

    So who got the king bed and who got the twin??

  • Eric Hansen

    The breakfast buffet looks quite nice. Do Plats get comped breakfast there?

  • Momma C

    And just how many young boys did you molest in Turkey

  • garyst16

    I stayed at the Westin Excelsior in early December and my experience was not the same as yours…although I did receive an upgrade to a suite, but not quite as large as the one you did…

    The hotel has no irons, but will gladly press your clothes for a fee…oh, and they can’t do it on Sunday so if you have a Monday morning meeting…you are just plain out of luck!

    The price for the breakfast buffet 27 Euros ($36.45) and coffee 7 euros ($9.45) is outrageous, even for EU standards!

    The bell staff is by far the most rude of any hotel I have ever stayed…

    WATCH YOUR BILL!!! The hotel added a charitable contribution to UNICEF for every night of my stay without my authorization, charged me for internet as an exec plat, charged me for mini bar usage, there wasn’t one in the room, and was indignant when I requested they remove the charges from my bill.

    The hotel itself is beautiful, and the bar and bar staff were also wonderful. However, I don’t know that I would stay here again because of the other negative aspects of the hotel

  • garyst16

    Plats get room upgrades and internet (watch your bill) but nothing else…

  • Ben Senise

    “I used the SPG Cash & Points option to book a standard room for us using 4,800 points and $150 in cash”
    it’s 8,000 points plus $150.
    it’s a cat 6.

  • Marc

    Why didn’t you choose to stay at the St. Regis? I had the dilemma of Westin vs. St. Regis in Rome and opted for the St. Regis. Loved it but no giant suite upgrade. Just wondering why you chose the Westin. Thanks.

  • Anonymous

    Only the westin had cash and points availability. St Regis is next time!

  • Anonymous

    Good catch- I updated the post

  • Brent

    The 27 euros for the breakfast buffet, no iron in the room, and UNICEF donation all seem pretty standard for European Starwood hotels. You should be able to request an iron from the front desk for free and to take off the non-requested donation from your bill. I agree that 27 euros for a breakfast is high, but so is a euro a minute for a local phone call. I’m guessing at the hotel in Rome you would have options near by to eat though.

    It’s always a good idea to check your bill while in Europe. Most hotels allow you to check your bill on the TV. The Park Lane Sheraton in London tried to charge me 2 GBP a day for a newspaper I never requested. They told me that my SPG profile showed that I wanted a WSJ. I told them that was a preference and most hotels give a newspaper for free. I guess they didn’t see it that way, but took the charge off.

  • Cay

    When you pay for foreign SPG properties, do you use your SPG Amex and eat the foreign transaction fee to get the points or use another card to pay? I have most of the cards you talk about on this forum, what’s the best strategy when the partner card charges fees to handle your money?

  • garyst16

    Thanks for the response, Brent. Unfortunately, the Westin Excelsior does not have irons for the rooms as they are a “fire hazard” if you can believe that…they do not have steamers either! As for the phone charges, the first thing I do when traveling in any foreign country is buy a local sim card…best way to avoid being raped by the hotels or our wonderful U.S. cell service providers!

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  • Bar

    i’d like to pimp you out in my hotel

  • Neal

    I will always have fond memories of my stays at the Westin Excelsior, they took great care of us during a European power blackout and when I left shirts in the closet they mailed them back to me… pressed.

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