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Delta Adds Bag Tracking Functionality to App

by on November 25, 2011 · 8 comments

in Delta

Delta recently added a cool new feature to it’s Fly Delta app – bag tracking. Now, you can enter your bag number (from the sticker they put on your boarding pass whenever you check a bag) and the app will let you know where it is.

New app upgrades

I haven’t actually used this functionality yet because I rarely check bags, but I think this is a step in the right direction. I’ve never actually lost a checked bag (now I’ve officially jinxed myself), but I have had some close misses and waiting in long baggage lines to check on the status is the last thing I want to do when I’m angry about a potentially lost bag.

Bag status functionality

 

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  • Gavinmac

    I’ve never permanently lost a checked bag, but I have had them delayed for 24-48 hours, especially when flying internationally with a connection.

    It does help to make sure that the check in agent puts the right destination sticker on your bag and to insist on seeing the sticker before she releases the back down the conveyor belt. I sometimes feel like a bit of a neurotic jerk for insisting on seeing the sticker, but I think that wrong sticker on the bag is the reason for a large percentage of bag delays.

  • Phand

    I used this yesterday. We checked in after the 45 min cutoff for checked bags in ATL and they couldn’t assure me that our bags would make our flight. After take off I scanned the code and it showed that our bags were on our flight. Good stuff!

  • Mike

    Check your back next time and report back on how it work, I’m really curious

  • Richard

    Is this DELTA’s way to shake their moniker…”Don’t Expect Luggage To Arrive”?

  • Jeff

    Hopefully this works the way its supposed to, there’s nothing worse than having to wait 45 mins in some cases for all the bags to come off the belt only to find out your bag didn’t make your tight connection, it happens sometimes but I’d rather get started on the claim process rather than wait it out.

  • Anonymous

    I can’t wait to have my first delayed flight as a passenger won’t let it leave be s/he knows his/her bags haven’t made it yet.

  • http://twitter.com/skyvan Andrew Fielding

    This will save me time. If there is a SkyClub I always go there first to find out if my bag made it. If there isn’t a club I go straight to the baggage office first thing….this is a great idea.

  • Steve

    I wish I had this 15 months ago when I flew from MXP to LAX via JFK. We got into LAX close to 10 pm, they announced several times there was some “delay” (Read 2 HOURS) before the bags started to tumble down the conveyor only to find out both of my bags missed the connection in JFK. This even though I had a total of 4 hours in JFK. If I had known the bags missed the connection I would have been able to get to bed 3 hours earlier.

    To me this by itself makes the Delta app worth having.

    To Gavinmac: “I sometimes feel like a bit of a neurotic jerk for insisting on seeing the sticker”

    Don’t. It is very smart. Although since the electronic baggage tag system, I have not had a mislabeled bag. But it never hurts to check, I do.

    ST