It Never Hurts to Ask: Possible 100,000 Point Payday for Amex Platinum Cardholders

This also works for the American Express Premier Rewards Gold Card. I had signed up under a 50,000 point promo in february, but recently heard that there was a 75,000 point promo currently underway. I sent a secure message to membership rewards asking if they could apply the new promo to my account, and within 4 hours, I had 25,000 additional points in my account.

@Glenn
Wasn’t targeted for the 75k offer, just read about it on Flyertalk

Thanks AMEX! Thanks Points Guy! Thanks Flyer Talk! I’ve been a long time AMEX member, but just got the Plat card last fall under a 25K offer. I called AMEX this morning after reading this post and the Flyer Talk Thread. AMEX was very friendly as usual and agreed to give me the difference of 75k MR points just for asking and being a good customer. The points were in my account before I hung up! I have cards with all the major banks and AMEX has by far the best customer service, especially for the Plat cardmembers.

Called and was denied because the offer supposedly began after I applied for the card (Feb).
Called again.
Next CSR looked up the promo code and said, yes, we would be pleased to award you the 50k points!
She immediately added it to my account!
Persistence pays.
Thank you all!!

what if you haven’t applied for either one yet and have never had an AMEX issued AMEX?

Is the 100K offer still valid for the Platinum? Did you have to receive a targeted offer? I thought the 50K was no longer available and now it is 25K.

I have not been targeted for the 75K gold either. Any idea on how best to proceed?

Persistence pays off. If you’re at first denied or asked for docs, politely thank them and hang up. Call later. After seeing the referenced FT thread, I sent a secure message asking for the additional 50K points (I got my Plat card in Feb with the 50K promo). An unusually long time passed by with no answer, and then I received a denial saying it was targeted. I called MR customer service, talked to a very nice rep who at first said the same thing, then she said she wanted to check something, put me on hold and after 10 min came back and said she got the approval to extend the offer to me because I’ve been a longtime member. As of this morning, there are 50K more MR points in my account!

just tried – they denied me based on all the benefits that recently came out. 1) priority pass – 400$ value. 2) 200$ airline fee credit etc bla bla bla. bottom line is that they just wouldnt budge. tried two operators.

Unfortunately got denied. I called and had an overly helpful rep on the first try. She explained the bonus expired on 2/17 and since I applied on 2/24 I “just missed it.” I asked if there was any way to make an exception but she said there was nothing she could do. I thanked her and called back to try again but the next rep told me there was a note on my account from the previous call advising that again, I had “just missed it.” The 2nd rep suggested I try writing in to their PO Box in FL if I really want to push the issue as she noted my longstanding cardmember status might have some clout with the powers that be. In lieu of that I’ve sent a secure message to see if anything comes of it, but I think I’ve hit a dead end with this one. Thanks for the info, though!

Called earlier this AM, talked to the CSR and she agreed to note in my and my wife’s account that we are eligible for the 3882 promo. Just recieved the cards last week so haven’t met the spend yet, but sounds like we are golden! Thanks PG, all!

Thanks PG! Signed up for the card on Feb 28 and didn’t receive until early March… thought I’d be hosed. Initially denied b/c of the Feb 17 end date for Offer 3882… asked that she reconfirm the actual day I applied for the card ince the bonuses were significantly different and was placed on hold for 3-5 minutes… CSR came back on and said she was able to give me the bonus without having to call to confirm the date — just needed to get confirmation from her supevisor. Big ups to Brian!

Is this platinum only or will it work with the Gold Premier rewards card as well?

I sent a secure message and got the same response. Sound slike I should have applied sooner. Oh well.

Dear ________,

I would like to inform you that the promotional offer (ID 3882) was launched on 12/27/2010 and it expired on 02/14/2011.

Since your Card account was opened on 03/14/2011 (after the expiration of this offer), your account is not eligible for this offer. Due to this reason we are unable to issue additional 50,000 points to your account.

We encourage you to take advantage of offers that you may receive in the future.

Sincerely, ______________, Email Servicing Team American Express Interactive Services

To those who have been turned down — TRY AGAIN. I received my Platinum card 4 days ago; met my $1000 spend yesterday. I called SEVEN times this morning, alternating between calling basic CS and the MR department. On the 7th try ( called CS and was transferred to MR), the rep made a note to my account that when my initial 50K posts, I will be calling again and should speak directly to her. At that time she will deposit the extra 50K.

BTW, I did not mention the 3882 code (although I did on some of the previous calls); I simply indicated I was aware of a better offer. Also, to note, last week I received a similar bonus on my Premier card that I got in October 2010.

I hope to get the same for my wife; she has been unsuccessful so far on the Platinum card. They keep pointing out to her that they have already matched two other similar bonuses to her in the last 10 days (Premier and Business Gold). She’s only called four times

Calling is the way to go. Talked to a very nice rep, Laurie (could be same rep as William above) and after a few minutes she got everything squared away.

Thanks for posting this, what a great way to start the weekend!!!!

Your the best points guy. I got 50,000 more miles with a call. I have been a blue card member for a long time though with a good track record. You get 5% back on gas, groceries and drugstores after the first 6,000 spend. I recommended you to a friend however he says you were too busy to help but recommended another person.

Thanks again for everything.
Mike

Denied! I spoke to the representative first, then after I mentioned the promotion number, she transferred me to a membership rewards specialist. He said that he reviewed my account, and I was not targeted for this offer, therefore could not get the points. He also went on to tell me that there was much chatter about this on the internet, and because of this, they were monitoring the situation closely.

I just called, and the MR rep asked a supervisor and they insisted that they would need a faxed copy of the promo. It’s really frustrating that American Express is being inconsistent- I’m not very happy about being treated differently for a card that has a $500 membership fee.

Ditto. Just called and CSR said they require a faxed copy of the bonus offer, which was targeted. She said Amex corporate became aware of this as many cardholders called in asking for additional points, so they sent message to all CSRs to inform cardholders that they’ll accept only a fax now. Inconsistent treatment of Platinum cardholders is not a way to win brand loyalty.

TPG: Just wanted to express my gratitude for the tip. After the third CSR, I finally got the extra 50k deposited into my account. For those that have been denied once, keep trying till you get a CSR who will help you. Thank you once again TPG.

Wait wait wait all…. it looks like the winning way is to call direct to the MR dept people. The number is 800-297-3276

It took many many many calls to get a rep to transfer to MR and they are the one’s who can do it. Points instantly posted!

btw it may work for the AMEX MR GOLD people who got last years deal as well on the 50k deal. worth a call (or 10) people! I got mine as well!

I JUST spoke to a MR rep who confirmed that there is valid 100k promo for 2011 and that anyone who has recently signed up for a Platinum card would qualify for it as long as they are a first time AMEX customer. I was told that since I’ve had an AMEX corporate card since 2006 I don’t qualify; however, for those first timers reading this, it may still be worth a try. Good luck!

As of 10am on 5/7 it worked.

I called, referenced the ID #, the CSR told me it was expired and for a promotion last year, but then put me on hold for a couple mins, and when he came back, told me the 50k was in my account.

10 mins on the phone, so it looks like the promo isn’t over. Maybe if you call first thing in the AM like I did, you’ll get a new shift of CSR’s who aren’t looking out for this.

Just got the points, I called and talked to my new favorite csr Kelly, who awarded me the points in 4 minutes and 24 seconds……
Brian, you are the best!

just called and waited 5 minutes….. for nothing. Jose told me that the promo expired November 22, 2010. Maybe i’ll try back later.

Got the extra 50K. Now what program has the best point transfer deal? (Delta ?)

It took me 3 tries but I got it to work.

- 1st try secure message yesterday. Reply in an hour saying I didn’t qualify.
- 2nd try: called in this morning. Same thing, said the promotion ended before I got my card.
- 3rd try this afternoon I called and the woman practically finished my sentence when I asked for the points…obviously they are getting a lot of calls

Keep trying! TPG this blog is the best…and thanks to everyone on FlyerTalk too! You guys have made my travel plans a whole lot more exciting…

i had the same question as a poster above…can you transfer 50K miles again to delta and get the 50% bonus? i already transferred the first 50K when I got the card a few months ago.

the delta offer expires 5/31

…..just to clarify…..when I said earlier that the AMEX csr said I would receive the offer, she said that I receive 50k more points 4-6 weeks after the first cycle close to bring the offer up to match . Not 100k points.

Yes, still very much alive. Was turned down via a very polite, professional secure email overnight but, based on the comments here, called 800-297-1300 (Platinum Customer Service). Very nice CSR, asked for offer code and credited an additional 50K for both my and my wife’s accounts – incredible! THANKS TPG and all the FlyerTalk crew…you have all opened my eyes the past few months.

@Tim

That’s exactly what I used – Offer ID: 3882 – just a couple of hours ago. Wow, it appears from the posts here and elsewhere that multiple calls are sometimes needed. Yes, I recommend calling the dedicated Platinum line. My sense is that they are much more accomodating. Good luck!

It worked! Got the 100k

Thanks so much Bryan (TPG) and Jeremy!

BTW – the 50k sign up offer still exists online, not just the 25k one.

I was about to give up on this one. I sent a secure message on Friday night asking for the extra 50K after already receiving the initial 50K bonus with my new Amex Platinum. I was denied . I called the Membership Rewards number twice on Saturday, and I was denied both times. I was told that it was a targeted offer and I was not eligible. I gave it one more try this morning. I called the Amex Platinum customer service line, and I was transferred to Membership Rewards. After being on hold for 10 min. with the Membership Rewards department, I was informed that the additional 50k had been credited to my account! Thank you so much Points Guy!

I opened a Plat card acct in April, and got the 50K points for $1,000 offer.

I saw this thread this morning, and thought I’d give it a shot. Called Platinum CS today, and spoke to a representative who said he could do it, if I could tell him how I received the targeted offer. Since I hadn’t received it, I mentioned that perhaps I had gotten it by mail. He looked up my account, and couldn’t see the offer. Without a special code (more than offer ID 3882), he said he’d have to open an inquiry for the offer, and ask his supervisor. He said I should hear in 2-3 days.

I then hung up, called Platinum again, but requested Membership Rewards. I got an amazing representative, and when she asked where I saw the offer, I said I honestly couldn’t remember, but know that I saw it online, perhaps via email. She verified that I had met the spend requirement ($1,000) and had already received the 50K bonus points. Within two minutes, she authorized me for the additional 50K points, so now I have 100K points pending in my account.

My advice: go for Membership Rewards. I was very pleasant and mentioned how great it was to get the inital 50K offer, which seemed to make it easier for her to give me the additional 50K points. Thanks for the tip!

Signed up for Amex in 2007. Today I was feeling frustrated with Chase because they wouldn’t give me the full 100,000 bonus British Miles (only 75K) because i signed up too early even though I already hit the 30K spend threshold for companion voucher in 3 months.

This was my third try with AMEX customer service and finally this time I got the 50K Points. I told him, “I never was offered the 50K bonus signup points but recently it was offered, so I’m just wondering if Amex would be so kind as to give that to me as an existing customer”. At this point he put me on hold and came back and said that due to my tenure (3 years) and that I’ve spent 150K in just the last 12 months he is doing this only for that reason and that he hopes this will keep me a loyal cardholder (and it will!).

#BiWinning!

Called MR Platinum number earlier today. The rep asked for offer ID and came back in a minute and said the 3882 promotion is targeted and there’s no way I can get. I hung up and called regular AMEX Platinum number and the rep said no immediately without asking for code. called MR again in half an hour and got a really nice rep guy. I asked again very nicely and first he said I can see a record here you called earlier and you were told it’s targeted. I said I know I signed up for the 50k but it will be a very appreciated good will gesture if I can get the better offer. he put me on hold for 20 min and came back and said yes. Awesome! thanks for the post and comments.

Success! 15 minutes on the phone and bonus ID 3882 was all it took.

The first call yielded nothing. However, when I spoke to Membership Rewards they did everything they could and could only give me “a few thousand.”

Denied twice – ouch! So much for a 15 year history meaning much…

Hello!

I just got the additional 50k points as well. I tried the following

1. Secure message – Denied
2. Called Platinum – Denied
3. Called MR line – Bingo/points credited.

I just had a similar situation with my new Premiere Rewards Gold Card. I applied under the 25,000 MR points offer and just recently saw a 50K offer.

I first tried via phone call to ask for the extra 25K points and was denied.
I then used Secure Message to ask for the extra 25K points and they granted it! Instantly!

You’re right, PG, It Never Hurts to Ask!

I called the Platinum Customer Service line (800-297-1300). Didn’t even have to mention the offer code – just said I recently upgraded to Platinum and got 50K points, but I just heard form my friend that there was a 100K offer, and could I get the other 50K credited to my account? Took about 5 minutes of hold time, but they credited me the points.

Awesome!

May 19, 2011 – success on first attempt. Called Platinum line (800-297-1300), mentioned code 3882 and 5-10 minutes later I had 50K more points in my account. Criterion was having $1000 spend in first three months of card ownership. Thanks all for the tips.

ACT Fast everyone! I called up just a few minutes ago (noon Eastern time May 21) – After giving the offer code and telling that I saw it online, I was put on hold for 5m. CSR rep came back saying “offer was only good through Feb 2011 and had expired, and apparently was only online until May 20 as a mistake. But I will be able to honor this offer for you as a special case.” Same line as others reported — they are making a note on my account, then once my 50k miles have posted, the remaining 50k should be auto-posted or I can call back and there will be a note in my account that I should receive this credit.

The CSR rep seemed to make a big deal about it being “pulled from the website yesterday, May 20″ so if you’re asked when you saw it, make sure you say it was before then.

Hey Everyone – after calling/email and being rejected 5-6 times a few weeks ago, I called back again today on the 800-297-1300 number. I explained that I just hit the $1000 point spend and asked for the extra 50,000 points. She did ask for the ID code and I gave her 3882. Put me on hold for about a minute and came back and said she had credited my account for the extra 50k!

Thanks to all of you for the suggestions!

Another success story!

This worked out perfectly!

Phone: 800-297-1300
Code 3882

I did in fact recall seeing the 100k promo when my friend referred me to Platinum, once I got the card in the mail the offer changed to 25k. Was a bit bummed out. I referred a friend and he was able to call and get the 100k bonus.

So I sent a secure message and was denied. Called the number above and after stating the promo offer code, he puts me on old and responds back that I had to have been a member since April of last year to be eligible.

I then begin to explain how that doesn’t make sense since my friend, who I referred the card to, got the 100k bonus points while I only received the 25k. He then said “ooohhhh, let me see, promo 3882, 1 sec”

Gets back and says he’s able to credit me with the rest of the 75k points. Amex, you’re awesome, and so are you!

After trying a couple of calls to the Platinum line, a couple to the MR direct number and three emails through the secure message center, I gave up – on my last call, the rep said she saw notes in my account that I was told I could not qualify for this promo as it was by invite only. Today I called the MR line to have my 50K bonus added since it has been exactly 8 weeks since I qualified for my sign up bonus – the rep said “I actually see promo number 3882 mentioned in your account notes, and that is a 100K bonus – wouldn’t you rather have that?”
Ummmmmm, YES! Thank you TPG, you are the best!!!!!!!

If anyone is still alive in this post, it’s still alive!

Call 1-800-297-3276 and use code 5748, simple as that.

FYI I tried via secure message 2x, was rejected- just work up the courage to talk to human beings!

Thank you so much. I just received the card (tried to get in on the 50K Bonus back in April but was denied) and called this number. A very helpful lady asked me if I received an offer bonus (which shame on me…I forgot to sign up for a signing bonus) and said that I would have 90 days to reach the $1,000 spend requirement.

Thanks KamanClai for your help!

I just called and asked and they said they would put 100k bonus pts on my card within the next 48 hrs! I cant even believe it, this is freakin GREAT! Thanks so much for the post!!

I originally called and gave Offer ID: 3882, and just called back and gave 5748 (thanks KamanCali), and they are going to honor it! 100k points here I come!!

Where would you be flying from? GM probably won’t help with award availability to Oz with DL, and you’ll almost certainly have to call and check into Virgin Australia availability to get Biz. Redeeming BA miles on QF from the US might be the better bet, but the fuel surcharges from BA on that ticket might be higher than VA’s fuel surcharge as passed through by DL.

Yes – Good point about award availability to “OZ”. I fly a fair amount domestically, so have to at least “mid-tier” for my regular travel would be nice. But so would some a nice trip to Australia.

Maybe DL would be better. However, I will be going with some family members who like to fly Qantas, so that would also be nice to have available. Thanks for the response.

Thanks, KamanCali! Bumped to 75K using 5748.

Was told that 5748 only applies to platinum cards. If you have a gold or premier rewards card, use promo code 5894 for the 75000 bonus miles – I was able to do that today.

I am an Amex customer since 2000 (Gold) and got my Platinum card back in 2006. Today I called MR and mentioned about the promotion that was giving 100,000 points to new Platinum card members. I said I was a loyal member, bla, bla, bla… and I asked if I could get the points added to my account as a courtesy. The attendant said I did not qualify since the promotion was for new customers only. I asked to talk to a supervisor and he said he would transfer me but I would not get a different answer from his supervisor. A nice lady came on the phone and I explained her the same and she said she woud place me on hold for couple minutes and see what she could do for me. After 5 minutes she came back saying that I was indeed a very loyal customer and she had already added 100,000 MR points to my account. AMAZING!!!!!!!! Tks Points Guy and Tks Amex!!!!!

Kaman – how did you get up to 400,000 points?? I would love to start maximixing mine! Thanks! What’s the 75,000 plus-up?

Wow, this was pretty much way too easy. I’d been procrastinating calling in since I first saw this, but since I read people were still getting the extra 50K, I figured I’d give it a whirl. I spent more time on hold waiting to get an agent than I did on the line with the wonderful MR rep, who put 3882 into her computer (I’d applied in late January/early February), waited a bit, and confirmed that she’d be putting another 50K MR points into my account. They’re showing already!

Anyone on applying for a new Platinum Card and asking for this bonus?

I tried at 1 pm eastern time yesterday, July 20, with both 5748 and 3882 and came up with nada. Person was really nice and was seraching for all kinds of codes for me and said if I wanted a Gold card they could bonus me 35k miles. I politely declined (and am holding out hope against hope for another platinum deal in the fall).

Just called and got it without any fuss

Bingo..
50K like magic!
Thanks Points guy!

Amex has a much better track record than Chase. I’d say odds are good for a 100k Plat payday. I say strike when the iron is hot!

I just got approved for the Plat with the 25k link. After reading I see different code are being discussed can you guys tell me which one I should use? 5784, 5894?
Should I wait to receive my card and activate it to call or send a SM?
Thanks

5748 seems to be working well for most these days. Please report back! I’d also wait until you get the card

Here’s my experience. Although not as successful as some, I am nevertheless happy with the results. After reading the comments here, I emailed AMX and mentioned the promotion. They replied that, while they appreciated my loyalty this promo was for new card members. I wrote a second time, explaining that, while I love AMX, I have recenlty been disappointed over ceasing their association with Continental (a benefit I counted on). Nearly immediately, AMX replied they would be delighted to give me a 10,000 goodwill adjustment! Sure, it wasn’t 100,000 or even 50,000 but that 10,000 can go a long way towards earning me another free EU trip. Thanks!!!

You applied for 25k and walked away with 75k. They tripled your bonus. I’d say that is very decent of them, and you should be happy. Seems a bit pushy to go after another 25k

Hey Guys
Have a question – those of you who have the Platinum card (at the 25k or 50k point level) and are getting it bumped to 100k points via 5748 code… are you new card members and were you solicited yourself with this offer?

Amex is telling me I don’t qualify as I am not a new cardmember (have Starwood card) and also I have to be solicited.

But I’m guessing many of you have have an Amex already and also were not solicited.

Many thanks

After receiving my amex PLT and applying through the 25K offer from this page (booooh) I called 3 times and mentioned the 5742 code and got rejected big time as in no sir nothing we can do… I then PM’ed Social media whom explained this promo was targeted and not for me. This morning after another rejection I called again, spoke a nice agent who explained to me that we needed to get Membership rewards on the phone, a nice lady came on the line and ask me to verify my ID and the offer code and informed me of the spend requirements, and said that when the original 25K post an additional 75k should be added, if not just call back. She told me not to worry as she put a note in my account and won’t have trouble getting the bonus.
So DON”T GIVE UP AND KEEP CALLING!

Want to report my success after reading this post and comments here. I had applied for the card in Apr 11 and sent a SM in june asking to be bumped for the bonus and was immediately turned down by email . Couple of weeks ago i was reading through the comments in this post and decided to give it another chance. This time i asked for Bonus id 5748 and a nice MR Rep said i qualified for the bonus and said he notated my account and i would receive the points in two weeks and if they didnt post asked me to call back. Called back last week and was again put on hold while a rep researched my account and said that i qualified for the 100k points and she couldnt apply it rightaway. She said she will send it to her supervisor and i should receive the points in 24-48 hours. No sign of points till late Sunday night. This morning i decided to call again and checked my amex account one last time and there they were 100k points sitting pretty in my MR account. I asked for 50k and they gave me 100k making my bonus a whopping 150k .. im a happy camper now

I applied for the PR gold card last week and was instantly approved. Haven’t received the card yet, but after I do I will activate it immediately and than call MR to try for the bump. Anyone recommend which code to use for an August gold Premier Rewards card?

This promo was never for business cards, so don’t be disappointed or upset. In fact the business platinum has a signup bonus of 0 so I’d be happy you even got 25k.

Is there a promo code to receive more than 25,000 miles to upgrade from the Premier Rewards Gold card to the platinum card?

None of these bonuses are for upgrades (thats why you have to log out of your Amex card).
Many people have gotten 75k for Premier Rewards by applying fresh http://www.thepointsguy.com/go/premierrewards and asking for bonus ID 5985

I signed up for the Platinum on 10AUG and called on 11AUG and was APPROVED for the 100K membership rewards bonus. It is still active and only took 3 minutes of being on hold. Thanks Brian!

what code do you use to get 100k on premier rewards gold?

I recently transferred from the US to the UK and app’d for the Premier Rewards Gold under the AMEX Global Card Transfer program. Can I get the 75k bump as well or is this strictly for the US?

i just talked to 3 agents, none of whom would honor the 5748 or 3882, saying that I needed an “rsvp code” from a mailing. i would love to cash in on this offer! how are others getting this over the phone??

I called today and was able to apply code 5748 for a 100k bonus. A quick synopsis for newcomers who were wondering how it worked.

I applied for the card in Mid July 2011. I travel frequently and wanted to use the lounge benefits, so I didn’t wait around for a great promotion, I settled for the 25k bonus at the time just to get the card quicker. After speaking with a colleague who is an avid TPG follower I decided to try my luck at the 100k bonus. I made sure that I racked up my $1000 and paid it off in order to get my first 25k bonus and then I did the following:

8/4/11 – Called and spoke to platinum customer service and asked if I could receive the 100k bonus. Abruptly the agent shot me down stating that they get thousands of requests a day asking for more points. The conversation was short.

8/6/11 – I submitted a secure message asking for my additional 75K bonus points stating that “I recently applied and received the AMEX Platinum Card. I have surpassed my $1000 spending threshold and paid my balance. Please reference code 5748 for the bonus points” – I have yet to receive a reply (even after checking that the message did indeed go through).

8/16/11 – After the aforementioned rejections I read through TPG blog more thoroughly and decided I’d hinge the call on the 5748 points off the bat. I called customer service and said the following:
“I recently became a cardholder and was trying to apply a bonus points code 5748.” The customer service rep asked when I applied for the card. I vaguely replied “a month or two ago, I’m not sure”. She asked me to hold on the line while they reached a rewards service rep who promptly spoke up and asked to verify my identity. She then asked what code I was referring to, to which I replied “5748“. She then asked what the value of the bonus was. I replied “75k I think”. She asked for a minute to research the code and assured me not to worry that she always found them. She came back on the call and said “actually it’s for 100K bonus points, I hope that will do”. I agreed and she continued to work her magic. She confirmed that I already had my initial 25K bonus points applied and that she was applying the remaining 75k more points to my account. I thanked her repeatedly and that was that. I checked my account minutes later to reveal my shiny new 100k balance. That didn’t suck.

Summary:
1 – Be courteous, quick and to the point.

2 – Have your code ready, don’t have a big lead-in when you call, just state that you are trying to redeem a bonus point code.

3- If at first you don’t succeed, try, try again.

What did you say when calling in and what code did you use? Were the points added to your act or the code for once you meet the spending requirements? TIA.

Hello Everyone,

I just want to say thank you to everyone for your willingness to share your information. I am a Platinum card member. I took the information on the website and called American Express asked if I qualified for the 100k member rewards bonus. The rep. asked for the id. code and I gave her id: 5748, she put me on hold and after two minutes, she said I qualified for the 100k reward points and she added an additional 75k to the 25k already in my account for a total of 100k point. Again, thank you very much.

I called and said “i’d like to apply a bonus code — 5748.” She put me on hold for about 3 minutes and then said “Thanks for calling, I added the bonus code, it will be duly noted on your account.” I asked for a confirmation code but she said their system didn’t work like that. We’ll see!

I got my card approved June 28 with 25k points. Just called MR today to ask for the 100k bonus (75k extra) … I gave the rep the codes referenced in earlier emails 5891 and 5894. Neither worked. However …. the rep was able to find a code with which he got me an extra 75k! Never hurts to ask … Thanks!

Thanks TPG! and all you commenters.

Got the brush off from CSR on the phone last night..didnt have the RSVP letter to associate with the 5748 code..so nothing she could do, I said are you sure? “Yes, sorry”was the response…told them I was dissapointed, as it seemed I was a good candidate and my history should show that. 100k + spending in 12 months..

Read through the other comments and decided to try an email..

>>>

Response (removed name) 08/29/2011 09:15 AM
Good morning ,

We have received your e-mail regarding the 5748 promotional offer and I will be delighted to assist you.

We value your membership and I have gone ahead and credited your Membership Rewards account with the additional 50,000 Bonus points.

Your available point balance is now 265,518 and pending point balance is 11,394.

It was my pleasure to assist you. We appreciate your Cardmembership since 2006 and we look forward to serving you in the future.

Sincerely,

Email Servicing Team
American Express Interactive Services

>>>

Got my 100k!…so yes, try again if you get the brush off!

Takes 2 mins – I work for amex…and essentially what you ARE doing is encouraging people to needlessly complain to get points, and that’s what they’re doing, while numerous other card members sit and wait needlessly on hold while waiting to get assistance. Asking for a card that would enable you to earn points, fine. Asking for your interest rate to be lowered, fine. But what you are promoting is needless complaining.

I signed up for the AmEx Gold card on August 3rd, met the spend requirement prior to the closing date of my account on August 22nd, paid my bill on August 24th. Sent an SM on the 25th requesting the bump to 75,000 for code 5985 and 10,000 for downloading Insite. Was told it was to late to get the 10,000 for Insite (had to be downloaded prior to May 31st), but the very helpful person who responded expedited my 75,000. Great service.

Is this deal still alive for someone signing up for the card right now?

just fyi. have gotten dissed by 3 representatives in trying to apply this code to new platinum card. the last was quite rude and told me they had kept track of all 3 of my phone calls in asking and she told me the days i had called to ask. yay to the others, whom have had a pleasant representative help them! (i have not) for anyone else, do not bother with promo code 3882- expired months ago.

Applied in July, called MR and was told they noted my account with 5748. Was told that after I ment spend req. and points were no longer pending, call MR and ask for the bump. Statement closed in Aug called today, was told that my account was noted for the 50K bonus from when I signed up. I stated I thought it was for offer 5748 which was for 100K bonus. Put on hold for 5+minutes, said that after speaking with supervisor they were able to apply that offer to account. Refreshed MR page before hangin up the phone and had the 100K bonus. Thanks TPG for the tip!

what did you tell them in the first two calls. Did try to open with this code right away?

I applied for the premier rewards gold card in august and was approved 8/20/11. I called every week to verify that I would get bonus code 6661, which is the 75000 bonus. I was told every time that I called that I would receive it upon spending 1000 dollars in three months. make a long story short, i spent 1000 dollars on the card two days ago and called today (9/21/2011) to verify that i’d get the points and they told me that i can only get 10,000 points for spending the 1000 dollars. I spoke to the supervisor and he didn’t understand why the people at amex were telling me that i was eligible for the last month. but he said there was nothing he could do and apologized. so i cancelled my card. what a waste of money, when i could have spent that 1000 dollars on my spg card! Be warned, that even though they’re telling you that your eligible for it before you spent the 1000 dollars, you’re only going to get the 10,000 bonus points. The only way you’ll get it is if you signed up with the targeted offer that was specifically given to you. you can’t apply these bonus codes after the fact!

No dice for me… applied in August and just was awarded my 25k. Called MR and was denied – flat out.

i tried to open with it, failed. once i activated the card, called MR to ask if i could apply promo, told no. called 2 other times to see if i could apply the promo, told no. last time was rudely told that i had been told 3 other times , referencing my other calls, and do not call again

I signed up for the Platinum card this past July. I spent $1,000 in literally 2 weeks (yikes). I didn’t have to call them to remind them about the 100k membership points – it was automatically applied within weeks.

Is this offer this valid?

Well I feel they owe me this since I don’t even see the 25k points that website offered for upgrading in the first place and I spend 15-25k per month on it with distributor.

I had the same problem. I wrote them a letter and got the points. Message me on flyertalk and I can send you the letter.

hi yeah just message me on flyertalk. i just don’t want to put my email or anything online and the letter is too long to post here.

if i just ask them to match a 50k point offer without giving the offer id is there any chance that will go through?

Please send me the letter also [email protected] thanks

Called Amex they said additional 50k pts wont be added until spending limit has been reached.