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Last Wednesday a lot of us got in on a silly Facebook Hilton promo, where we were promised 10,000 HHonors points for simply signing up for a Boston area Hampton Inn’s “text club.” It was clearly a marketing campaign designed for a small population of people, but once it was posted on the hotel’s own Facebook site, word spread rapidly.

I was able to sign up for the text club and received confirmation of the 10,000 points. Even though they still haven’t shown up, I’m not losing any sleep over it. Per the Flyertalk thread it seems like the manager of the hotel, Mike Buddy, is going to honor the original promotion for the well over 1,000 people who had received text confirmations.

Also, after 5 days, I finally get an email response to my complaint that I emailed Hilton Honors during the mayhem. Between the Flyertalk thread and email from Hilton, I’m guessing I get the points within the next week or so – I’ll keep you all updated.

Dear Mr. Points Guy,

We have received your comments regarding our hotel in Guest Assistance.  Please allow us three business days to review and resolve this matter.  It is Hilton’s policy to give our hotels the opportunity to get involved to resolve pending issues.  We want you as our loyal guest and appreciate you bringing this to our attention.  Thank you for your patience.



Hilton Guest Assistance
Hilton Worldwide
2050 Chenault Dr.
Carrollton, TX 75006

Citi® Hilton HHonors™ Visa Signature® Card

This card is one of several solid options for Hilton guests, and it offers some outstanding benefits like no annual fee, complimentary HHonors Silver status and getting the fifth night free on award redemptions. This card also lets you upgrade to HHonors Gold status when you $20,000 on the card in a calendar year or complete four eligible stays within the first 90 days of account opening.

Apply Now
More Things to Know
  • Earn 75,000 Hilton HHonors™ Bonus Points after making $2,000 in purchases within the first 3 months of account opening*
  • Earn 6 HHonors Bonus Points for each $1 spent at any participating hotel within the Hilton Portfolio.*
  • Earn 3 HHonors Bonus Points for each $1 spent on purchases at supermarkets, drugstores and gas stations.*
  • Earn 2 HHonors Bonus Points for each $1 spent on all other purchases.*
  • Enjoy the benefits of HHonors Silver status as long as you are a cardmember*
  • No annual fee.*
Intro APR on Purchases
Regular APR
15.74% - 19.74%* (Variable)
Annual Fee
Balance Transfer Fee
Recommended Credit
Excellent Credit

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